We believe the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and infrastructure developers need to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.

Plaid is looking for a Product Manager to help with our efforts in ensuring that the data products that enable Plaid and our customers to shape the future of financial services are of the highest quality. Data quality and reliability is critical to the long-term success of our business, and to our mission to unlock financial freedom for everyone. In this role, you'll work very closely with our engineering and financial access teams, as well as teams that help provide visibility into our customers, financial partners, and end users in order to understand their needs, prioritize efforts, and deliver the best possible outcomes that create the highest value for them.

Primary focus of the role will be to expand and improve our product offerings in the Investments and Liabilities space, as well as facilitate our push into the Canadian market.

If you’re interested in a high visibility, high impact role - which sits squarely in the center of one of FinTech’s most innovative companies - then we’d love to meet you!

Responsibilities:

• Help define Core Data Access KPIs and OKRs and develop dashboards and infrastructure to track them
• Partner with go-to-market teams and engage with customers to develop a deeper understanding of product requirements
• Identify and define product enhancements and work with engineering teams to implement them
• Develop broad context with internal and external stakeholders to provide clarity among competing initiatives, and prioritize accordingly
• Find and solve operational inefficiencies with high leverage tools, frameworks and processes
• Help create short and long term strategies that will create high-impact outcomes for the organization by working with various stakeholders

What excites us:

• Previous Product Management experience
• Strong interest in working to optimize the quality of data products and APIs
• Strong communication skills and ability to work with cross-functional teams
• Ability to define and translate a vision into detailed and actionable plans
• Ability to communicate clearly to both technical and non-technical audiences
• High-level understanding of technical architecture of complex and highly scalable solutions
• Track record of timely technical delivery and business impact
• Obsession with understanding customer needs and putting the customer first
• A self-motivated, goal oriented individual with excellent organizational skills
• Entrepreneurial mindset or startup experience is a plus

What excites you:

• The opportunity to help fundamentally reshape the foundation of FinTech
• Digging into complexity and making sense of it 
• Making a plan and nailing the delivery
• Identifying recurring patterns or problems to design scalable, universal solutions
• Working with cross-functional teams to deliver tangible results
• Working closely with Engineering on complex, mission-critical work
•  Building scalable processes to ensure your team consistently delivers quality
• Working in a fast-paced environment that values self-starters, solid judgment and fast decision-making

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

Please review our Candidate Privacy Notice here.

Apply by API

At Plaid, our API is core to everything we do. In the spirit of our culture, we love receiving job applications as calls to our API.

Submit a POST request to our careers endpoint

Format it as a raw JSON request body

We’ll get back to you with next steps!

POST https://contact.plaid.com/jobs

1{

2  "name": "Jenny Applicant",

3  "email": "jenny@example.com",

4  "resume": "https://www.example.com/your-resume.pdf",

5  "phone": "555-867-5309",

6  "job_id": "8efba060-96b5-4daa-8239-035297dfcca8", // leave as is

7  "github": "https://github.com/octocat", // optional

8  "twitter": "@example", // optional

9  "website": "https://www.example.com", // optional

10  "location": "San Francisco", // optional

11  "favorite_candy": "m&m’s", // optional

12  "superpower": "multilingual" // optional

13}