Brightloom

We’re pleased to announce an exciting new integration that will enable restaurant brands using Toast to start leveraging Brightloom’s advanced customer intelligence engine to gain richer, more meaningful insights from their point-of-sale data. This integration greatly enhances our ability to bring Brightloom’s technology to businesses of all sizes. We’d like to extend a special thanks to Toast and our investors at Stage for their dedicated efforts in making this happen. View the press release here: https://lnkd.in/gpS5njNV

AI is no longer exclusive to the world’s biggest chains. It’s here. It’s affordable. And it’s changing how brands get answers from data. Brightloom CEO Kellie Zimmerman was recently featured in an article on Toast’s blog exploring how AI is revolutionizing customer engagement. Thanks to emerging tools like Brightloom Answers™, brands of all sizes can use AI to analyze their POS data, find notable trends, and make better decisions faster. Kellie offers several interesting examples of how restaurants can leverage AI, like choosing the best new menu items, analyzing trends in customer sentiment, and personalizing marketing emails to drive loyalty. This is definitely a must-read for anyone looking to understand the immense potential of AI in revolutionizing customer experience. Check it out here: https://lnkd.in/gVxkUx7z #Brightloom #Toast #CustomerSegmentation #CustomerExperience

Does it ever feel like you’ve been living in spreadsheets and clunky analytics tools but still don’t have the slightest idea on how to grow your restaurant business successfully?   On March 21, join Brightloom's CEO, Kellie Zimmerman for a 30-minute webinar as she explores how restaurants can harness the transformative potential of AI to operate smarter, faster, and more efficiently. Time: Thursday, March 21 at 11am PT | 2pm ET Registration Link: https://lnkd.in/g9Qyd5vF

Brightloom is #hiring! We are 100% remote and open to hiring anywhere in the US or Canada for this role. #remotejobs #canadajobs #usajobs

Brightloom is #hiring! We are 100% remote and open to hiring anywhere in the US or Canada for this role. #remotejobs #canadajobs #usajobs

Do you have ghosts in your customer data? Brightloom has recently worked with a brand to help them connect customers across transactions to see a more complete and accurate picture of customer behavior. The results are in: 💸 Transactions with Tracked Customers: 8x more! 👤 Customers with Tracked IDs 10x more! 🛒 Repeat Purchasers Tracked: 5x more! What is Brightloom ID exactly? It's a Customer Identity Resolution tool that can:   ✅ Remove invalid customer IDs (eg. delivery "IDs", fake contact info, etc.) ✅ Leverage available identifying contact information ✅ Connect more customers across transactions, and with more accuracy Want to see it in action? Book a Brightloom demo today: https://lnkd.in/gma9ye5j

Need to build or refresh a welcome email for your restaurant loyalty program? Get inspired by 36 amazing examples from companies like Dunkin', A&W Restaurants, Inc., Corner Bakery, KFC, Walk-On's Sports Bistreaux and more! Click here to download now: https://lnkd.in/g8JvVmiw

Need to craft a welcome email for your restaurant rewards program, but not sure where to start? Below are three must-have elements for your loyalty program email, plus you will find five more in our new blog here: https://lnkd.in/gQecJiSA

Last week in our newsletter we introduced a new section where we share a real customer segment from one of our brands. Using it as an example we then show how you can apply it to your own customer segments. We found the Customer Segment of September called "New Doughnut Lovers" at one of our QSR brands. They are essentially newly acquired customers who frequently purchase doughnuts. Why is this segment so interesting? Learn here: https://lnkd.in/gtzjZweh P.S. Want to be the first to learn about the new segment each month, sign up for our monthly Bright Brief Newsletter here: https://lnkd.in/gB2xzkn5