Replicant is a Conversational AI technology that works out of the box to solve customer problems over the phone. The platform lets you offer high-touch customer service without hiring, offshoring, or adding complex technical infrastructure to your call center.
Replicant's state-of-the-art AI voice technology enables full phone conversations between a bot (the “Thinking Machine”) and a customer by listening to questions, thinking fast, taking action, and providing a rewarding, real answer in a pleasant voice.
Replicant was founded in 2017 on the belief that machines are ready to have useful, complex conversations that will transform the way they interact with the world. With a highly-skilled team of deep thinkers, we're tackling a $300 billion industry using powerful machine learning algorithms and a keen ear for the aesthetics of voice communication. Stop leaving your customers navigating a complex IVR just to keep them waiting for an agent, and start saving your business time and money at the greatest scale.