PRIMARY RESPONSIBILITY:  Works to transform large stores of data into business value by discovering, interpreting, and communicating data trends. Collects and pre-processes data for analysis. Applies data mining, statistical analysis, and modeling techniques to isolate and visualize patterns. Presents results in a readily consumable manner for non-technical personnel. Resolves technical issues and creates documentation as needed.

 

 

KNOWLEDGE/SKILLS/ABILITY:  Strong proficiency in statistical analysis, quantitative analytics, and optimization algorithms. Advanced fluency with relational databases, SQL, Excel and business intelligence tools such as Qliksense, Power BI and Tableau. Working technical knowledge as well as demonstrated problem-solving, analytical, and troubleshooting abilities. General knowledge in several of the following: data visualization, statistics, data mining, modeling, programming, big data. Ability to learn Rackspace internal operations, structure, and systems. Working knowledge of product development life cycle and the ability to contribute testing recommendations. Ideally have comprehension of business as it relates to the hosting industry and an understanding of how related technologies are used in hosting and cloud. Intermediate presentation skills. 

 

 

JOB COMPLEXITY: 

-      Responsible for data collection, statistical analysis, visualization, and modeling

-      Works closely with other business leaders to ensure requirements are met for building their reporting needs

-      Authoring advanced SQL to effectively query and navigate across multiple data domains to produce data analysis findings

-      Able to use complex joins, subqueries, analytical functions to return clean, comprehensive, and relevant datasets.

-      Understanding the existing database design (logical/physical) that support complex business processes/applications

-      Understand data repositories and their ETL and data management processes to include source to target mappings, business and transformation rules and data consuming systems.

-      Self-learner and eager to understand data, business processes, concepts, and technologies.

-      Strong quantitative skills, including use and analysis of large data sets, and facility with sophisticated mathematical and statistical concepts and models.

-      Highly analytic and critical mindset demonstrated by asking second and third order questions developed through exploratory data analysis

-      Fosters positive working relationships with internal stakeholder and partner groups.

 

 

SUPERVISION: Operates under low supervision with latitude for independent judgment.

EXPERIENCE/EDUCATION:  High School diploma or equivalent required. Bachelor’s degree in statistics, mathematics, or a technology-related field plus 5 years of work experience in hands-on statistical and data analysis and programming.  Graduate degree in Statistics or a related field preferred.  At the manager’s discretion, additional relevant experience may be substituted for the degree requirement. Experienced in independently analyzing, troubleshooting and problem solving issues. Experienced in handling multiple tasks.

PHYSICAL DEMANDS:  General office environment. Low levels of stress may occur when solving internal customer issues. May require long periods sitting and viewing a computer monitor. No special physical demands required.

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

 

 

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.