Business Operations Analyst III

Business Operations Analyst III

This job is no longer open
Rackspace Technology is looking for an experienced, self-directed business analyst to work with Partnership operations to support our rapidly growing AWS business.  This position requires a proactive, highly motivated individual with an aptitude for creativity, critical thinking, and financial analysis to be responsible for overall metrics and business improvement reporting.  Qualified candidates will understand the incentive structures of AWS programs, interpret disparate data sets, assess performance, and help diagnose action plans to optimize the business.  This person will be expected to take ownership and drive positive change.

The successful candidate will be a self-starter who is comfortable with ambiguity, is analytical, detail oriented and possesses the ability to work well with cross-functional teams including world-wide finance, partnership, and sales teams. This is a unique and rare opportunity to help shape finance, product, and business programs for one of the largest businesses within Rackspace Technology.

Primary Responsibilities

    • Monthly metrics reporting; Establish, maintain, and communicate key performance indicators against annual, quarterly and monthly goals. Refresh appropriate management dashboards, regional reports and executive review documents
    • Proactively and independently work with stakeholders to construct use cases and associated standardized outputs.
    • Translate complex or ambiguous business problem statements into analysis requirements.
    • Create robust documentation and communication of projects.
    • Provide analytical support for Finance and Alliance teams.
    • Develop and deploy metrics to answer key business questions.
    • Work closely with senior leadership to understand business challenges, and provide data/analysis for better decision making.
    • Communicate complex analysis and insights to senior leaders, both verbally and in writing.

Basic Qualifications

    • Bachelor's degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business/analytical disciplines or equivalent experience
    • 4+ years of relevant professional experience as a Business Analyst, Data Analyst, or related
    • Strong proficiency in two or more of the following: Microsoft Excel, Tableau, and statistical analysis tools
    • Excellent written and oral communication skills, including the ability to communicate across business areas
    • Strong operational business understanding, including potential impact of business decisions on various internal/external stakeholders and systems
    • Advanced understanding of best practice analysis, programming and visualization techniques.
    • Understanding of the AWS business and/or Partnership programs a plus
    • Maintain a high level of attention to detail, the ability to work independently, adjust priorities, and work in a continuously changing environment
    • Experience working with cross-functional teams
The following information is required by the Colorado Equal Pay Transparency Act and applies only to individuals working in the state of Colorado. The anticipated starting pay range of Colorado applicants for this role is $69,400 - $89,900.  Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.

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About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
 
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
 

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