About GitHub

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.

Locations

In this role you can work from Remote, United States

Overview

GitHub is changing the way the world builds software, and we want you to help change the way we lead Product at GitHub. The GitHub Product Operations team serves the Product Management team by helping them to understand customer needs, build roadmaps, and launch products while operating at scale. We build tools, run programs, and connect cross-functional teams around the world that enable GitHub to deliver value faster and more consistently to millions of developers.

We are looking for an Operations Analyst to join our Product Operations team. You will play a crucial role in optimizing and streamlining business processes to enhance overall efficiency and effectiveness. This is made possible by leveraging Product, Sales, and People data to identify trends and derive insights to support strategic decision-making. The Operations Analyst acts as a liaison supporting cross-functional team execution in contributing to the overall success and growth of the organization.

We are currently hiring for multiple focus areas:

• Business Operations focused on budget, vendor, and resource management
• Strategic Operations focused on OKR analysis and insights supporting Product teams

Responsibilities

As an Operations Analyst you will be focused on driving efficiency and operational rigor in execution by providing standard reporting and ad hoc analysis to support the Product team. The role will also support an assortment of data projects to deliver dashboards and scorecards as needed.

• OKR and KPI Insights - assist Product Leadership team with insights into performance trends relative to team objectives and tease out underlying drivers to enable course corrections.
• Operational Analytics - collect, analyze, and interpret process data that covers the Product Development Lifecycle (PDLC) to identify trends, patterns, and areas for improvement.
• Build reports, dashboards, and ad hoc analysis for headcount, budget, etc. and present key findings to leadership and other cross-functional stakeholders.
• Data Driven Process Improvement - evaluate existing business processes and workflows leveraging data to identify opportunities for improvement with fact based recommendations.
• Analyze market trends and industry benchmarks to provide broader insights into Product improvement opportunities and challenges.
• Data Project Management - Collaborate across teams to build and deliver small data projects to Product stakeholders while managing timelines, deliverables, to ensure successful completion.

Qualifications

Required Qualifications

• 3+ years experience in business analysis, process improvement, and data analysis
• 2+ years experience in data visualization tools and business intelligence software
• Experience using data to inform business decisions

Preferred Qualifications

• Bachelor's degree in Business, Finance, Operations Management, or a related field
• Project management experience is a plus.

Compensation Range

USD $61,300.00 - USD $162,500.00 /Yr.

In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

GitHub Leadership Principles

Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness

Who We Are

GitHub is the world’s leading AI-powered developer platform with 100 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.

EEO Statement

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!