Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?

The impact you’ll make in this role:

At Mission Lane, our analysts work on business problems that touch all facets of the business and have the opportunity to work on different teams within the organization as their careers develop. This team is responsible for increasing engagement and profitability with our customer base, growing our multicard program, assessing key portfolio risks, and improving the digital customer experience with Mission Lane. By leveraging various analytics tools, they work with cross-functional partners to drive portfolio profitability while maintaining Mission Lane’s commitment to financial inclusion.

As a Principal Business Analyst you will:

• Drive decisions with dataLeverage models and historical data to develop tests, make decisions, and inform peers and leadership of the performance of Mission Lane’s portfolio
• Analyze portfolio performanceReport to internal stakeholders and leadership the performance of Mission Lane and how Mission Lane performs in comparison to key competitors
• Collaborate cross-functionallyCollaborate with product teams to execute tests and to roll-out grounded and proven initiatives
• Drive strategic decision-makingBe part of a team that is responsible for driving short-term and long-term revenue with a large, varied portfolio

Qualifications

• Proven ability to problem solve end-to-end: from framing the question and forming a hypothesis, to analyzing the data, to communicating and debating the answer with other stakeholders
• Familiarity with SQL, python, or other tools for data analysis
• 2 - 5 years of experience in a highly analytical role
• Bachelor’s or Masters in Economics, Finance, Engineering, Mathematics, or similar quantitative field with record of strong academic performance

Preferred Qualifications 

• Experience doing analytical work with credit cards or other consumer lending products
• Experience helping scale a business in a fast-paced startup environment
• Expertise in SQL or Python

At Mission Lane, we’re all about making a real impact—and that starts with our people. We’re looking for bold thinkers who are ready to take on new challenges. If you need accommodations to perform at your best during the application or interview process, let us know—we’ve got you.

We believe in supporting our team inside and outside of work. Our comprehensive benefits package* is designed to help you thrive:

• Work – A dynamic, mission-driven culture with training programs and career growth opportunities.
• Life – Comprehensive health, dental, and vision coverage, an FSA for medical and childcare expenses, paid parental leave, and a 401(k) with company match.
• Balance – Generous PTO, flexible schedules, a Calm App subscription, and more to support your well-being.
• Compensation – A competitive salary with a target base of $117,000 - $143,000 USD.

We’re building something big—come be a part of it.

Additional compensation in the form(s) of participation in our annual incentive program and equity are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes unlimited paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment.

About Mission Lane:

Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.

It all started with a realization:  nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do.

In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.

To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.

Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.

Interested in learning more? Check out The Mission Lane Junction for articles on culture, credit, and community, and The Mission Lane Newsroom for media mentions.

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At Mission Lane, we’re committed to a workplace built on respect and dignity, where everyone has the opportunity to contribute. We believe diversity in all forms makes us stronger, and we intentionally foster an inclusive environment where employees feel valued, respected, and free to be their true selves. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status.

Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.  Applicants can initiate an accommodation request by contacting peopleexperience@missionlane.com.

Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.