Senior Business Data Analyst (Customer Identity)

Senior Business Data Analyst (Customer Identity)

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

The Data Enablement Team

Okta’s Customer Identity Cloud (CIC), powered by Auth0 technology, is an

easy-to-implement authentication and authorization platform designed by developers for developers.  We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

Within the Data organization, the Data Enablement team is chartered with creating scalable semantic models that make it safe for anyone to see and understand data. By partnering with product and engineering leaders, this team owns the data lifecycle from strategy to prototyping to implementation, executive dashboard and product level self-service support.

The Sr. Business Data Analyst Opportunity

Reporting to the Sr. Manager, Data Enablement, this role will be responsible for unlocking analytics across the company. You will do this through a combination of data lifecycle ownership, data tooling enablement, and outreach programs designed to foster the safe usage of scalable data models for reporting and analytic consumption.

In this dynamic role, you will partner with product, engineering, and program management to ensure that our product is emitting signals that enable us to measure product entitlement, adoption, and utilization. You will triangulate product and customer needs with a variety of measurement options to create a set of semantic models that represent product usage for any audience. You will then internally promote the ongoing model development through creative and engaging communications to our stakeholders.

An average week will find you planning measurement strategy with product leaders, reviewing engineering plans for data signals, or building dashboards for analytic consumption. You will have multiple tools and teams at your disposal to achieve the core outcome of creating product and customer insights across the product unit.

What you’ll be doing 

  • Partner with peers in product, engineering, and program management to develop scalable measurement strategies for our products and services
  • Drive scalable, semantic data models that can reach stakeholders both inside of Customer Identity and across the enterprise
  • Educate and enlighten data stakeholders with newly available objects and models that will unlock product and business insights
  • Form deep knowledge of a single product domain while exerting influence over other product domains
  • Build reusable data models that support key concepts of the business (Entitlement, Activation, Utilization, Incidents, Developers, Quality, etc)
  • Deliver executive dashboards and product insights based on foundational productionalized data models
  • Partner with other Business Data Analysts to create composite measures and insights that span the product unit
  • Ensure that data privacy and governance is a first priority at all stages of the data lifecycle



What you’ll bring to the role

  • 5+ years of experience in data management, data engineering, data analytics, product management or a similar background
  • 5+ years of hands on experience with data visualization tools (Tableau, Looker, PowerBI, etc)
  • 2+ years of SQL experience
  • Strong understanding of data lifecycle management including instrumentation, governance, modeling, and self-service interfaces
  • Build relationships with partners and stakeholders to understand product data needs, distill business requirements into technical documentation and prioritize work accordingly
  • Excellent business acumen and emotional intelligence in ambiguous environments
  • BA or higher, preferred; additional relevant work experience in lieu of a degree is acceptable

And extra credit if you have experience in any of the following!    

  • Third party web analytics tools (Heap, Google Analytics, Adobe Analytics, etc.)
  • Cloud based data warehouse technologies (Snowflake, BigQuery, Databricks, etc.)
  • Data engineering (Python, dbt, Kafka, Parquet, Fivetran, Hightouch, etc.)
  • Paywall, subscription or authentication based products

#LI-Remote

#LI-SH1

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:$99,000—$149,000 CAD

What you can look forward to as an Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

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