Sr. Data Science Manager, Core Data Science - Build
- Americas
- Data Science & Engineering
About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $496 billion in sales for 2 million merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
About the role
Shopify is like an operating system for a merchant’s business. Like an operating system, it provides a lot of what each merchant needs out of the box, but merchants rely on the ability to customize Shopify to meet their particular needs. Those customizations are built by first and third party developers who make apps, themes, and extensions that virtually every merchant uses to power their business.
The mission of the Build team is to provide tooling, capabilities, and infrastructure to make all commerce developers highly productive and to enable them to solve problems for merchants globally.
We’re looking for a strong leader with a proven ability to partner with and be a part of product leadership teams.The Senior Data Science Manager will own projects whose scope impacts multiple disciplines and domains at Shopify. They are responsible for deliverables that have directional implications on multiple product or service lines in which they operate, and to build a strong data culture around them along with the individuals and leaders that report into them. Specifically, the Senior Data Science Manager will:
Define and guide the short-term and long-term data strategy for Core Data Science - Build
Partner with Engineering, Product, & Design to identify unsolved user and business needs resulting in data powered solutions that scale
Provide technical leadership to our data science teams and lead them as they analyze data, implement statistical techniques, create data visualizations, and build data pipelines (using Python, Spark, SQL, Mode, Tableau...etc)
Cultivate a data-informed culture and deliver meaningful insights that drive product roadmaps and optimize business strategies
Drive excellent practices for establishing metrics & KPIs to drive cross-functional alignment
Collaborate with peer leaders in the product line Data Science team, and the broader Data organization, to improve and drive the group-wide Data Science & Engineering vision
Qualifications
Been a leader in multiple tech companies where analytics on top of massive data sets drives product & business decisions
A demonstrated track record of attracting top data/analytics talent, developing high-performance teams, and a knack for keeping top talent happy, challenged, and impactful
Previously managed other managers and can oscillate your leadership style relative to the needs of individual contributors that are also on your team
Exceptional problem solving and analysis skills combined with the ability to synthesize and effectively communicate findings to both technical and non-technical stakeholders
A product mindset that enables you to get to the root of problems faced by customers and users and to create data solutions and products to solve these challenges
Previous experience with developer ecosystems a plus
We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. And remember, we want to know what you're really interested in building and why you want to build it at Shopify, so please give us as much detail on this as you'd like in the answers on the next page. 👍 📖
Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.
Interested, but not ready to apply?
Join the Shopify Talent Community to learn more about us, while you polish up your resume: https://www.shopify.com/careers/teams/engineering
At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.
The shape of a Shopify career
Ben joined Shopify as a frontline Support Advisor with no background in programming or computer science. He’s now a Director of Engineering. Spanning 10 jobs on 7 teams in 9 years, Ben’s Shopify career path has twisted and turned as he’s worked relentlessly to pursue a career as an engineer and adapted to the pace of change—all fuelled by personal and professional hypergrowth.
Our mission as a company is to spread entrepreneurship and help individuals become their own bosses and take control over their lives. I truly believe this mission and value in extreme personal growth and development extends to what’s expected as a Shopifolk. Shopify doesn’t like to tell people what to do. Not only is your career in your own hands, a lot of your day-to-day is too, which can be jarring for many people. To thrive here, you need to be someone who’s willing to take big bets on yourself and figure things out on your own.
Director, Support & CX Engineering
Ben’s growth trajectory
2014-2016
- A support advisor for 2 years
- Studied dev skills. Learnt about our API. Became first API support person. Found bugs to fix.
- Eventually became a software dev
2017-2019
- Helped launch first finance product for merchants
- Became senior dev and launched new support contact centre
- Led a team as a dev manager
2020-2022
- Scaled a team from 4 to 60+ as a senior dev manager
- Became Director for Support and CX Engineering