As our first Business Analyst supporting the Self Serve business unit, you will be a leader responsible for sharing business results in weekly and monthly formats, partnering directly with Product, Marketing, Finance, and Data Science. You will be the primary owner of data and insights, digging into metrics to find root causes, identifying trends, uncovering blind spots, and answering questions about key drivers and opportunities for the business. This is a highly visible and impactful role with direct communication to our executive team and influence over important aspects of our company strategy.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Coordinate, prepare, and run weekly and monthly meetings with leadership, presenting the results of our business, deep-dive analysis, and overviews of product initiatives that will drive future growth. 
• Build and maintain dashboards and comprehensive scorecards to provide transparent reporting and insight into the health of our business, giving Executive leadership insights into the performance of our business and trust that we are able to achieve business objectives. 
• Provide succinct and impactful analysis to help improve overall business performance and opportunity size key growth opportunities.
• Coordinate deeper investigations as needed with Data Scientists, prioritizing the most impactful investigations.
• Improve our understanding and overall confidence in financial forecasts and targets, augmenting Finance reporting processes by partnering directly with the Strategic Finance team. 
• Ensure data integrity and consistency by collaborating with Data Science and Finance to detect and troubleshoot data quality issues.

We’d love to hear from you if you have:

• 4+ years of experience in roles requiring analytical rigor (e.g. Analytics, Business Analytics/Operations, Consulting, Finance, etc.)
• Experience delivering business results to senior leadership, ideally including the executive suite.
• Ability to analyze unstructured data and extract insights to provide business recommendations.
• Proficiency in SQL.
• Experience with data visualization and BI tools (e.g. Mode, Looker, Tableau etc.).
• Excellent written and verbal communication skills, including a focus on storytelling using data.
• Excellent decision making and creative problem solving skills.
• (Nice-to-have) Knowledge of financial metrics in a SaaS setting.
• A passion for using data and analytics to answer questions and support key business decisions