SocialChorus is a platform for communicators. We help them become heroes within their organizations by giving them the tools and expertise they need to unify their enterprises. Companies thrive and win when all of their workers feel aligned, informed and supported.

Joining SocialChorus means joining a movement to connect every worker. This movement has taken root and is evident in our world-class customer base and their millions of employees worldwide. Now we need your help. Ready to make a difference in the world?

We are currently seeking an experienced Data Analyst to join our Technical Services team. You’ll work remotely from your home office to provide expertise on the data elements of the SocialChorus platform. The Data Analyst consults with both internal and external clients to come up with data driven solutions and recommendations to improve their decisions and actions with the SocialChorus platform.

Responsibilities

• Utilize technical skills to mine data from various sources and build reports
• Consult with internal teams to provide insight into platform behaviors and develop recommendations
• Work with customers to build custom dashboards and reports within the SocialChorus platform Identify and interpret trends and patterns in data to build insights
• Establish best practices for utilizing the SocialChorus
• Analyze service through the development of a reproducible methodology
• Maintain and build upon internal reporting tools related to benchmarking
• Develop data pipelines for third party services within SocialChorus
• Conduct in-depth investigations using complex data sets using advanced statistical methodologies and tools
• Evangelize the data methodology used to develop insights from SocialChorus analytics

• 3-5 years of experience as a data analyst or similar role
• Strong knowledge of SQL (Redshift, Postgres preferred)Experience with Metabase (preferred) or similar BI tool
• Ability to build and maintain complex queries
• Strong problem solving and analytical skills with the ability to derive insights from disparate sources
• Able to communicate results with various stakeholders of different levels
• Experience consulting with customers and developing requirements for projects
• Experience in benchmark and KPI development
• Strong communication skills and experience presenting insights
• Ability to independently develop strong hypotheses, diagnose and solve problems, and uncover business insights to drive growth
• Preferred: experience utilizing statistical methods to perform analysis (R, Python, etc)
• Preferred: experience working with an analytics methodology for a SaaS platform

Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome.

If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit.

Come for the challenges, come for the people, and the unlimited PTO, health benefits, 401k plan, casual and friendly environment, and a leadership team who truly believes in your growth both professionally and personally will keep you here.