We are only accepting applications from candidates based in the USA and authorized to work in the USA.  The person hired for this position will be expected to perform work within the United States. 

OUR VISION: THE WORLD. SUBSCRIBED.

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).

THE ROLE

At Zuora, data is a key strategic pillar for operating our business.  All our teams rely on accurate, timely data to measure and improve outcomes, including building better products, improving the customer experience, optimizing the sales process, and ultimately increasing the overall value we deliver to our customers.

As an engineer on the Zuora Corporate Data Team, you'll have the opportunity to design and build robust end-to-end solutions to support data-driven decision making across the entire company, including:

• Pipelines and tools for delivering a reliable flow of metrics from all our products to help understand customer usage
• Orchestration for extracting and transforming data from all our business applications and systems
• A centralized data warehouse that assembles key data and insights about customers, users and products into one central location
• Integrations with BI tools and other applications to provide business and technical users with secure, flexible trustworthy access to the data they need, through interfaces that meet their specific needs

Specific technical skills that you'll have a chance to learn and refine include:

• Building and monitoring data pipelines using open source tools and frameworks
• Designing, implementing and operating robust API services
• Provisioning and maintaining complete architectures on public cloud infrastructure (AWS)
• Working with a variety of data stores and technologies
• Data modeling and solving complex analytic transformations using SQL

As an engineer, advancing your career depends on much more than your ability to solve isolated technical problems.  Joining the Corporate Data Team will also give you the opportunity to develop the whole range of skills you need to scale your effectiveness as an organizational leader:

• Working directly with end users in a variety of different roles to understand business requirements and identify appropriate technical solutions
• Working cross-functionally to support an effective corporate data governance program
• Writing design and implementation documentation
• Running a transparent, predictable software delivery lifecycle, including planning, testing and release management
• Operating high-availability, mission-critical services 

Successful candidates for this position should be able to demonstrate a solid foundation as software engineers, experience building and operating complex data pipelines, excellent communication skills, and a strong desire to learn.

Specific desired experience and knowledge includes:

• python for data integration and application development
• complex SQL for data transformation, validation, and analytics
• data pipeline orchestration (we currently use Airflow)
• provisioning and monitoring public cloud infrastructure (AWS)
• interactive data exploration and visualization

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.