Data Engineering Manager, Data Customer Experience

Data Engineering Manager, Data Customer Experience

This job is no longer open

Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. Etsy, Inc.'s 'house of brands' portfolio has expanded to now include four individually distinct ecommerce brands � Etsy, fashion resale marketplace Depop, musical instrument marketplace Reverb, and Brazil-based handmade goods marketplace Elo7. As an Etsy employee, you�ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.

Job Description

The Data Engineering team is looking for an enthusiastic and motivated Engineering Manager on the Customer Experience side of Data Engineering. Our customers leverage data on the big data stack to build products, power ML models, generate insights and drive financial reporting for Etsy. Our team’s mission is to make our complex big data stack seem simple and delightful, so that our customers can easily find what they need. This important mission is a key strategy in our long term vision for Data Engineering, and is critical to Etsy’s ability to scale as a data driven company. The investment in the customer experience is just beginning its journey, so if building things and creating impact excites you, this role is for you! Our team’s stakeholders include product engineers, data scientists, machine learning engineers, analysts and product managers.

Data Engineering is dedicated to building software that reduces toil, increases access to data, and respects privacy. We seek to build scalable systems that are flexible but maintainable. Our Big Data stack includes Spark Scala, Python Dataflow, BigQuery, Kafka, Kafka Streams, and we’ve recently moved our services to Google Cloud Platform. Our structured and unstructured data is stored in GCS, BigQuery, BigTable and Kafka.

About the role:

As an Engineering Manager on the Data Engineering team:

  • You are responsible for attracting, mentoring, supporting and retaining a team of top-notch engineers who design, build and support Etsy’s Big Data ecosystem.
  • You drive the technical and strategic vision of the team, and help translate day-to-day issues into coherent and robust systems.
  • You collaborate with external (sometimes non-technical) stakeholders and customers throughout the company.
  • You plan and prioritize the team’s road map, and champion team projects internally.

This is a full-time role headquartered in Brooklyn, NY, and we’re open to remote candidates.

Qualifications

About you:

  • You have a passion for data related services, and understand good systems design.
  • You are passionate about democratizing data and lowering the barrier to entry to the big data ecosystem for all internal customers.
  • You have experience building platforms or tools where the main users are internal customers (technical and non technical).
  • You are comfortable translating sometimes ambiguous business problems into plans that our engineers can act on and feel passionate about.
  • You care about facilitating learning and growth on the team - you put our engineers first.

Nice to haves:

  • Experience building and supporting customer facing tools that make using and accessing data easy.
  • Experience with data governance and data discovery
  • Experience with cloud services.

Additional Information

Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.

For U.S. roles only:
Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.

This job is no longer open
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