Data Scientist

Remote Friendly Position, hiring within the US, with light travel expectations

Data is a key driver in building differentiated customer experiences and enabling stakeholder decision-making at Madison Reed. Our Analytics & Data Science team pursues a refined and actionable understanding of our customers and our business.  We partner with every part of the business to unlock value-driving insights, from Marketing and Digital Product to Supply Chain and Operations.  You will join a team focused on identifying and optimizing winning strategies for the business.

As a Data Scientist, you will apply data to enhance onsite experiences that delight our customers, optimize our customer acquisition marketing spend and enrich our customer understanding to drive long-term engagement. You will partner closely with key leaders to provide clarity in understanding of our ever-expanding base of customers and help drive the smart use of data.  A successful candidate will enjoy delivering end-to-end solutions from technique selection to model training and measurement through the exploration of behavioral and operational data.  This role will report into the VP of Data & Analytics.

What you will do:

• Acquire a deep understanding of customer behavior across our experiences on MR.com and Hair Color Bars
• Partnering with Digital Product to drive experimentation on MR.com
• Own and manage the continuous improvement of our churn propensity model
• Feature engineering to identify key variables associated with customer value, subscription churn and retention
• Development of a cross-device, multi-channel, multitouch attribution model to optimize customer acquisition

What you will need:

• 3+ years of professional experience in exploratory data analysis
• Self-sufficiency in data analysis via Python or R and SQL
• Solid grasp of a wide-range of modeling techniques (e.g. regression models, causal inference in marketing and customer behavior, Bayesian techniques)
• Comfortable contributing to data pipelines tasks and partnering with data teams 
• You are a great storyteller and communicator and can build relationships with a diverse set of stakeholders
• Ability to learn quickly and autonomously
• Organized and detail-oriented with effective multitasking and prioritization skills
• Highly motivated, willing to take ownership of work and a drive to solve problems independently
• Preferred: you have an MS degree in Statistics, Econometrics or similar field
• Preferred: familiarity with marketing analytics and experimental design (e.g. A/B testing)

Big on Benefits 

The Perks? Glad you asked…

• 100% Company Paid Medical, Dental, and Vision (100% EE/50% DEP)
• 100% Company Paid Short and Long Term Disability 
• 401k Participation and Equity Grants
• Continuing Education Contributions
• HSA Employer Contributions and FSA Options
• Parental Leave Program
• Commuter Benefits
• Responsible Paid Time Off Program
• Complimentary Madison Reed Products + Discounts on Hair Color Bar Services
• Company sponsored events
• But wait, there’s more…

We are Madison Reed.

We’re disrupting a $50 billion industry.

Since 2013, we’ve offered our clients the option to truly own their beauty with a revolutionary choice—your place or ours? Home or Hair Color Bar? Our professional hair color is truly omnichannel, with the option to order or subscribe through our website, pick up in-store at our Hair Color Bars, or make an appointment at one of our Hair Color Bar locations (over 20 & growing). At our Hair Color Bars, clients can choose from a variety of color services from licensed cosmetologists—permanent hair color, roots only, hair gloss, highlights and more. With our men’s line launched in 2020, we’re shaking up the $50 billion hair care industry with products that continue to raise the bar for doing hair at home.

We live our values.

Here at our San Francisco headquarters and in every Hair Color Bar, we truly live our values—Love, Joy, Courage, Responsibility, and Trust. Our values inform everything we do, from how we treat our clients to how we treat every member of our fast-growing team. Our founder & CEO, Amy Errett, has fostered a one-of-a-kind culture based on transparency, accountability, and fun; where diversity and inclusion are of utmost importance and every team member feels supported to succeed.

We are hair color that breaks the rules.

Our commitment to the ultimate client experience, paired with our dedication to product innovation and the latest beauty technology, has attracted a devoted, consistently-growing base of fans, converts, and color evangelists. We love what we do—and it shows.

Join us in our mission to live life colorfully and make personal care more personal.

Information for Recruiters: Madison Reed only accepts resumes directly from candidates. Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.

Madison Reed is an equal opportunity employer. We are committed to recruiting, training, compensating and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender or any other protected classes as required by applicable law that might make us unique or different. As a company, we are dedicated to reflecting the diversity, multiculturalism, and inclusion found in the communities we serve. Inclusion is at the heart of what we do, from the way we craft our job descriptions, to the values we espouse daily.