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Job Category

Products and Technology

Job Details

Our Research & Analytics team is hiring a Director of Data Science to oversee our efforts in multiple key product areas! This role’s largest component will be working with the Expansion product team. The Expansion product team is a cross-functional team that is focused on the growth of the Slack self-service business. They drive Slack’s growth by streamlining and improving key aspects of the customer journey: creating and joining teams, invites, in-product education, awareness of paid features, trials, discounts, purchasing, and billing.

You will work cross-functionally with product, design, and engineering as a member of our Expansion leadership group. Your team will be responsible for delivering data and insights to drive strategy, decision making, and execution. You will also work closely with other leaders on Research & Analytics to drive operational excellence across the entire organization.

What you will be doing

• Build, lead, and mentor a high-performing team of analysts

• Drive the strategy for product analytics support for multiple product pillars

• Ensure the delivery of high quality work by providing technical guidance, implementing standard approaches, and generally providing on-going feedback

• Partner closely with Product, Engineering, and Design leadership to drive impact throughout the product development process with research and data

• Ensure alignment with partner teams by fostering a collaborative and transparent working model

• Advocate for the team and represent their needs and challenges with cross-functional leadership

• Partner closely with our Product leadership team to influence goals, strategy, and product direction

• Work closely with Research and Analytics leadership to answer important questions about our customers, our product, and the business

What you should have

• 8+ years of professional experience working in data science and analytics

• 2+ years of experience in a management role

• Experience leading and growing a high-performing product analytics and data science team

• Comfort providing technical feedback and guidance for broad sets of data projects

• A consistent record of using data to help product teams to achieve goals

• Experience leading and collaborating with diverse teams in a dynamic, rapid growth environment

• Ability to communicate effectively with managers and executives

• A nuanced understanding of inclusive hiring practices

• Comfort with ambiguity and grace under pressure

• Excellent written and verbal communication skills

Accommodations

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Posting Statement

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Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Colorado-based roles, the base salary hiring range for this position is $175,600 to $254,700.

For New York-based roles, the base salary hiring range for this position is $193,200 to $305,600.

For California-based roles, the base salary hiring range for this position is $193,200 to $305,600.

For Washington-based roles, the base salary hiring range for this position is $175,600 to $280,200.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.