Lead Analyst - Financial and Customer Analytics

Lead Analyst - Financial and Customer Analytics

This job is no longer open

Rapid7 Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. Rapid7 is trusted by more than 10,000+ organizations across 140 countries, including 52% of the Fortune 100.

The Opportunity

We are looking for an analytical, detail oriented and collaborative individual to join our Financial and Customer analytics team  to help drive the evolution of our financial and customer analytics function.  As lead data analyst, you will act as a trusted advisor working cross-functionally across Finance, Customer Health, Business Ops  as well as senior leadership.  In this role you will be responsible for deep financial and business analysis on our business performance, providing visibility into revenue and expense drivers, customer health and behavior, current pricing and packaging strategies in an effort to best support our customers.

The ideal candidate will be an inquisitive learner with a passion for data and analytics who can collaborate with stakeholders across functional areas to review and optimize reporting, analytics, and data structure/data capture all while aligning to corporate objectives.  This role requires a mixture of business acumen and technical expertise in SQL, and Tableau, along with an ability to build strong partnerships with business partners.  As a lead analyst, you will take a leadership role in coaching and enabling your peers. Success in the role will require a self-starter with a passion for collaborating with others to solve problems.

In this role you will:

  • Collaborate with Finance, Customer Health, Business Ops, Product, and Senior Leadership teams to conduct deep financial and business analysis on our business performance, providing visibility into revenue and expense drivers, customer health and behavior, current pricing and packaging strategies in an effort to best support our customers

  • Understand existing customer economics, margins and utilization to support proposed changes to pricing models

  • Provide clear visualizations and present analyses to management and executive-level stakeholders, using Business Intelligence tools and predictive analytics to drive key decisions

  • Drive consistency in reporting and analysis across the company, reinforcing process, increasing visibility, and acting as a key point of communication between stakeholder teams

  • Develop in-depth understanding of underlying data, data structures, and business uses of data

  • Coach and mentor junior team members to become savvy with Tableau and visualization.

  • Advance BI team & corporate goals, promoting a data-oriented culture, insight generation and enablement of end-users

  • Participate in ad hoc projects around strategic initiatives

In return you will bring:

  • Bachelor's degree in Mathematics, Business, Economics, or related discipline required, Masters preferred.

  • At least 8 years work experience in a role that required regular business analytics; high tech, software, or mgmt. consulting company preferred. 

  • At least 5 years of hands-on experience in Tableau with strong data visualization skills.

  • 8 years of hands-on proficiency with SQL.

  • Strong business acumen, possessing the ability to understand cross-functional trends, and how those trends impact corporate KPIs; prior experience in an operational role a plus

  • Fast learner with high attention to detail and possess a passion for data, data quality & business analytics

  • Excellent communication & interpersonal skills, utilizing data to tell a story

  • Top-notch work ethic and customer service orientation

  • Ability to work independently and meet deadlines in a fast-paced environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


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This job is no longer open
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