Join a dynamic SaaS company working for social good. The Product Analytics Lead will join our growing Data team to lead the Product Analytics function at Classy. This role will influence the Product roadmap through the cultivation, curation, and visualization of timely and relevant data to Product Management and other stakeholders at Classy. This is a foundational role that will enable self-service analytics and advance a data-driven culture in our Product org.

The ideal candidate has a solid data analytics background, is highly collaborative, and is passionate about evangelizing and showing what is possible with data. You bring experience in a SaaS environment and have worked closely with a Product org. We want to talk to you if you are excited about leading our Classy’s Product Analytics function.

What you’ll accomplish:

• Become a domain expert on Classy’s Product organization and provide data-driven analyses to inform our product roadmap and improve customer experiences
• Define, propose, and develop analytics products for enabling self-service and insight
• Consolidate Product Manager’s analytics requirements and incorporate feedback from other business stakeholders
• Collaborate with PMs to define success metrics for feature development, inform on tracking and downstream analytics needs, and create dashboards for monitoring progress
• Represent the Data team by scoping out Data Engineering and Analytics requirements
• Design hypothesis-driven experiments; make clear, coherent and holistic recommendations based on test results
• Present findings and recommendations to senior-level/non-technical stakeholders
• Drive data governance and increase organizational awareness of Product Analytics tools (i.e. Heap, Pendo)

What you bring (Required):

• 3+ years of experience in data analytics, data engineering, and/or data science
• Experience working in-house in a SaaS business
• Data visualization expertise and experience with BI tools (i.e. Looker or Tableau) 
• Fluency in SQL and modern analytics warehouses (Redshift, Snowflake, BigQuery)
• Strong written and verbal communication skills and ability to build strong relationships and trust with all partners at Classy both technical and non-technical

What would be awesome to have (Preferred):

• Experience partnering closely with a Product Management team
• Highly data-driven
• Familiarity with Product Analytics tools (i.e. Heap, Mixpanel, Amplitude, Pendo) and/or CDPs (i.e. Segment).
• Data modeling experience in dbt
• Demonstrated experience with statistical modeling and statistical programing languages like Python or R

Our amazing perks!

• Unlimited/flexible paid time off (PTO)
• Generous company holiday schedule
• 10 company half-days annually
• 20 hours of paid volunteer time off/impact hours
• Medical/Dental/Vision Insurance, available day one
• Generous employer contribution towards Medical/Dental/Vision
• 401(k) plan and 3% employer match 
• Generous parental leave benefits
• Paid sabbatical leave for every 4 years at Classy
• Access to virtual wellbeing apps like Headspace and Ginger
• Variety of employee discounts (including gym membership and bar/restaurant discounts)
• Professional development and learning stipends 
• Work from home stipend while working remote due to COVID-19
• Downtown office with views of Petco Park and the ocean (and dog friendly!)
• Monthly parking pass, public transit pass or rideshare allowance when commuting to the office

About Classy 

Classy is a B Corp Certified social enterprise that helps nonprofit organizations maximize their impact through a suite of world-class, online fundraising tools to accelerate social impact around the world. Based in San Diego, CA and trusted by organizations of all sizes, from the fastest-growing nonprofits like Team Rubicon and The Trevor Project, to some of the world's largest social organizations, such as The Salvation Army, Robin Hood Foundation, and Shriners Hospitals for Children, nonprofits use Classy’s platform to raise money, engage their communities, and advance their missions. Since 2011, Classy has powered tens of millions of donations from over 190 countries and raised over $2 billion for social good. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit www.classy.org or follow Classy on Twitter @Classy. 

Dedication to Diversity 

Classy is working toward building a more diverse and inclusive environment that is representative of individuals of all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves in a space that enables productivity and meaningful work.