Do you believe that creators should have the ability to get paid for the value they give to their fans?

We do, which is why we're building Patreon, a platform that powers membership services for creators with established followings. Patreon strives to provide creators with insight, education, and tools that make it possible to retain creative control while running their creative business, so creators can focus on creating and energising their fanbases.

Our user base has doubled in the last year alone, and we have paid over $2 billion directly to creators on our platform. In order to support this level of growth, Patreon is looking for a People Analytics and Operations Partner. We are open to candidates based out of our SF, NY, LA offices or fully remote within select cities in the US.

What you will do:

• Play a pivotal role in designing, executing and measuring the effectiveness of global talent programs, which includes identifying issues, forming hypotheses and synthesizing conclusions into recommendations
• Assist Patreon’s Workday implementation, including helping architect HR data setup decisions for our new platform
• Conduct data analyses and produce reports supporting HR analytics projects, including Employee Surveys, turnover analysis, DE&I metrics and other ad-hoc reporting requests
• Assist the HR team with compensation benchmarking, compensation survey submissions, and annual/midyear compensation planning reviews
• Use data to tell a story; own content for CEO and other leadership dashboards regarding people analytics
• Work closely with recruiting, talent, engagement, workforce planning, compensation and other HR functions to drive decision-making
• Communicate findings and recommendations on critical initiatives and influence leaders to action on those findings

Skills and experience you possess:

• 4-6 years of applied experience executing analysis, communicating results, & developing metrics that matter
• Minimum 2 years experience in HR, People Analytics/Insights
• Strong Excel/Google Sheets experience (comfortable with Pivot tables, V lookups)
• Experience with SQL and data visualization tools such as Tableau a plus
• Prior experience using Workday; experience with Workday implementation and Workday reporting/dashboards a plus
• Previous HR experience, preferably in an HR analytical role (e.g. HR analytics, compensation/total rewards,, HRIS)
• Ability to translate data into insights for a non-technical audience
• Ability to self-direct work in an unstructured environment, and comfortable dealing with ambiguity
• You are an excellent coach and partner. You know how to help leaders work through issues and drive change in their organizations. 
• You love “testing” your ideas and measuring the impact of your work
• You’re excited about opportunities to leverage data to make recommendations
• You communicate clearly and succinctly
• You feel comfortable working autonomously
• You have a positive outlook on problem solving; when you see a problem, you feel energized to solve it

What you will have the chance to learn:

• Opportunity to broaden HR analytic skills on projects covering HRIS, compensation, HR operations, workforce planning, and employee engagement
• Partner directly with business leaders on people analytic reporting and use data to advise on recommendations
• Advise on how to scale HR data reporting for a high growth company regarding systems and processes

• Put Creators First. Patreon is nothing without our creators. 
• Achieve Ambitious Outcomes. Set, measure, and accomplish goals that deliver massive value to our creators and patrons. 
• Cultivate Inclusion. We want an environment that retains and engages the diverse teams we build.
• Bias Towards Action. When in doubt, we take the next best step, then course correct when needed. We go out of our way to fix problems when we see them. We take ownership seriously.
• Be Candid and Kind. Be extremely caring and extremely direct in all you do at Patreon, especially when it comes to giving positive and constructive feedback. 
• Be Curious. You don’t know it all, and that’s the fun part. Everything gets better when you’re curious. Things get more interesting, more clear, and more approachable. When you bring curiosity into the workplace, you’re growing yourself, your teammates, and Patreon as a whole.

• Check out TechCrunch’s article about our focus on membership 
• Listen to our CEO Jack and Co-Founder Sam chat with Guy Raz on NPR’s How I Built This
• Check to see if you know a Patreon teammate on LinkedIn