At Cleo, we make a real impact by doing work that matters: helping families be their best at home and at work.

Cleo is the leading family benefits platform that picks up where the healthcare system leaves off. We combine the expertise of our team of Guides and Specialists—parent and maternity coaches, doulas, lactation consultants, sleep experts, and more—with a powerful technology platform that helps every working parent succeed as they grow both their families and their careers.

Cleo is offered by over 100 leading employers, including global Fortune 500 leaders and industry innovators like Salesforce, PepsiCo, The Learning Care Group, and Pinterest. With $81M raised from top investors including NEA, Greylock, and Transformation Capital, we’re expanding our offerings and our team to meet the growing demand of employers, parents, and the healthcare sector. Now we're looking for experienced and passionate team members like you to join us.

Title: Product Analyst

As a Product Data Analyst at Cleo, you get to use your quantitative skill set, dedication, and collaborative spirit to work closely with our Product team to provide data driven insights. You will play a critical role in advancing how we impact our members, personalize their experience as well as measure the outcomes of our impact. Cleo leverages our platform and provides the most impactful support at the right time to our new parents to support them in their journey of growing a family; it has an amazing opportunity to be enhanced with the power of data. If you believe you can make an impact on our mission, we want you!

This role reports to the Director of Strategy and Analytics.

You must be authorized to work in the U.S. without sponsorship. You must be based in the U.S. and authorized to work in the U.S. without employer sponsorship. Please be advised that Cleo does not provide employment-based visa sponsorship for this position at this time.

Key Responsibilities:

• Drive the full cycle of analytics: requirement gathering, data collection, data modeling, visualization, analysis, and actionable insights
• Identify issues, develop hypotheses, and execute in-depth analyses to translate data into actionable insights and make recommendations to the internal partners
• Enable our organization to continue to be highly data-driven as we scale by performing ad hoc analyses, conducting research, and building reports and KPI dashboards for real-time monitoring of performance
• Work closely with the Product team to understand their analytical needs, including identifying critical success metrics, and KPIs and deliver actionable insights to support achieving business strategy
• Structure complex and ambiguous strategic problems
• Monitor key performance metrics, understanding root causes of changes in metrics

To be successful in this role, you may have:

• 4+ years of experience working with data to shape business decisions
• Experience as a generalist within data analysis, data visualization, data engineering and data science
• Outstanding problem solving and analytical skills including talent for conducting research, analyzing data, developing hypotheses, and synthesizing recommendations
• Experience with SQL to pull, join, and analyze data across disparate sources
• Experience with reporting and visualization platforms (Tableau preferred, but not required)
• Exposure to data science concepts with R, Python, or other scripting languages
• Understanding of experimental design (such as A/B experiments) statistical concepts like regression, probability, etc.
• Comfort with being able to communicate findings and recommendations to internal partners in a team setting
• Bachelor's or master's degree in business analytics, computer science, engineering, economics, or similar technical discipline preferred
• An eagerness to work in an ever-changing, fast-paced startup environment

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We don’t believe in perfection – we believe in passion, interest, and will – so don’t let a lack of experience or skill in one area listed above deter you from applying.

Cleo is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.