PRODUCT MANAGER, DATA

Summary

Wikimedia is looking for an experienced and collaborative Product Manager to join our Product team while working closely with our analytics engineering team, data engineering team, and numerous other teams at Wikimedia to strengthen our data and analytics products.

Wikipedia is one of the largest internet properties in the world, visited by 1 billion people a month across 280 different languages.  Our properties and API’s generate a huge amount of data that we process through our custom-built open-source stack.  We use this data to inform our strategy, make specific product decisions, inform academic research, and, increasingly, plug this directly into the product itself.  

Due to our scale, our commitment to opensource, our desire to share our data with academics, and our strict privacy restrictions, this is no easy task. In fact, today, core capabilities like A/B testing, funnel analysis, and metrics like user retention are not readily available to our teams.

You will work with experienced teams of data engineers, data scientists, analysts, and product managers to set and execute a strategy and roadmap for improving our end-to-end data infrastructure to make collecting data, processing it and using it to make decisions as efficient as possible. In doing so, you will learn from and partner with stakeholders across data science, research, design and product as well as academics and Wikimedia volunteers.  

This is an opportunity to ‘do good’ while having a high level of impact on a large-scale media property.

You are responsible for:

• Partner closely with data leaders across the organization to help define and set a coordinated data strategy across the organization
• Ideate and develop data products and experiences that enable data scientists, analysts, product managers, and lay people to discover and consume information about Wikipedia.
• Collaborate closely with product and engineering teams to handle new requests, prioritize work, communicate progress, and ensure that we deliver impactful work that aligns with our strategic priorities.
• Understand the needs of users in order to prioritize new features 
• Balance privacy concerns against the value of the insights your team enables.
• Deliver iterative products that drive incremental value and enable quick feedback from stakeholders wherever feasible  
• Use both qualitative and quantitative methods to measure the impact of your work
• Work to expand global access to free knowledge!

Skills and Experience:

• 2+ years of experience designing and building data products that span across data analytics, data flows, etc. as a product manager or equivalent role
• Proven track-record implementing complex data systems leveraging supporting data analysis, reasoning, and optimization as part of the decision making process
• Expertise in data handling approaches and technologies with good understanding of system development lifecycles and modern data architectures (Data Lakes, Data Warehouse)
• Experience working with structured and unstructured data
• Understanding of data governance, data modeling, data pipelines, and data infrastructure
• Familiarity working in an agile software development environment  
• Capability to work within cross-functional teams to drive results
• Outstanding written and verbal communication skills with the ability to translate complex technical requirements
• Bachelor’s degree or equivalent in relevant work experience

Qualities that are important to us:

• Problem-solver 
• Passionate about data and how it can be leveraged to drive data-driven decisions

Additionally, we’d love it if you have:

• Background in software development, engineering, data science or analytics
• Experience working with microservice architectures
• Experience with open-source technology 
• Experience interacting with free and open-source software projects and communities
• Experience editing Wikipedia or contributing to other wiki projects

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

• Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
• The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
• The 401(k) retirement plan offers matched contributions at 4% of annual salary
• Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
• Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
• For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
• Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
• Telecommuting and flexible work schedules available
• Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
• Paid travel to Wikimedia Foundation events all around the world!
• Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
• Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

More information

Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation 
Facts Matter
Our Projects
Our Tech Stack