About Homeward

Buying a home should be an exciting milestone. But all too often, it’s stressful, especially in a competitive market or when you’re buying and selling at the same time. So we’re redesigning the home-buying experience. We’re a fast-paced real estate startup that empowers agents to help homebuyers buy with cash. We buy homes on behalf of our partners’ clients with our cash, then the client buys the home back from us.

Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer two services — Buy with cash and Buy before you sell.

We’ve raised more than $160MM in equity capital from top-tier venture investors, including Norwest, Blackstone Alternative Asset Management, Adams Street, Javelin, and LiveOak. Our leadership team includes experts from the real estate, mortgage, and technology industries.

About the opportunity

Homeward is seeking a Sales Operations Analyst to support the growth of our sales team in growing top of funnel accounts. This position will work closely with growth, sales, product, marketing & finance. The Sales Operations Analyst will partner with the members of our sales operations team to provide valuable insights on how to improve overall sales processes & motions. This is a unique opportunity as we scale our sales team; to learn more about pipeline management, capacity, territory assignment, compensations and reporting.   

This position is not eligible for visa sponsorship.

In this role you will:

• Work closely with the sales team and drive towards simple, scalable process-solutions to day-to-day problems
• Write and maintain documentation for sales operation processes
• Produce and maintain reports/dashboards that accelerate information-to-action at scale
• Drive process improvement, adoption, and effectiveness
• Implement and manage sales automation tools to ensure the sales team has the tools they need to be successful
• Ensure data accuracy across all of our tooling platform (Salesforce, Front, Dialpad, etc)
• Launch experiments and develop business case for different revenue strategies for Homeward

What you’ll bring:

• Desire to learn about different verticals within the sales ops function 
• Confident and positive attitude with high resourcefulness and problem-solving skills 
• Ability to work within ambiguity to get the job done (execution, execution, execution) 
• Great communicator - propensity to translate technical information or complex concepts and speak to them in a clear and effective way to internal & external stakeholders
• Be a data junkie that knows what quality data means and help the team design & improve it
• Strong interpersonal skills and experience working with cross-functional teams 

Additional Skills:

• Proficiency with SQL & Salesforce. Proven experience in data and business metrics design.
• Experience in BI Tools, GoogleSheet, Excel. Ability to explore data and discover insights.

Our Values

THE GOLDEN RULE

Whether we’re dealing with colleagues or customers, we follow The Golden Rule, treating others the way we want to be treated. It’s a simple rule, but it’s also significant: we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS

We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. So it’s important that  we focus on the larger objective rather than rushing from one task to the next. If something is out of scope, we say “No.” If something feels rushed, we pump the brakes. This calm focus helps us create solutions our customers love.

ONE TEAM, ONE DREAM

Big problems require big solutions. We look at our customers’ experience holistically, and recognize that solving them requires collaboration across teams. This approach extends to cooperation among our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title — and produces  a more integrated home-buying experience.