Who we are

Jellyvision ALEX®, is on a mission to improve lives by helping people choose and use their benefits. We are raising the bar—for benefits and the employee experience (for our employees and those of the customers we serve) – by scaling personalization, compassion and an earnest intent to be helpful in all that we do. 

Jellyvision people are a group of creative problem solvers who use good judgment, give each other honest feedback, engage in real debate, and snack frequently. We are curious, hungry, and humble—because we know this is how we’ll continue to make an impact. We’re kind, biased towards action, and sweat the details to create great experiences for those we serve.  

We are an inclusive, human-first workplace. Respect and trust for each other are foundational, and our equitable total rewards offerings support the lives and holistic well-being of our unique people. At Jellyvision, expect career experiences that challenge you, empower you to have a direct impact on our mission, and enable you to learn, try, and do while having fun along the way.  

What’s the role?

As Jellyvision grows, we need people to ensure data integrity with the high volume of software contracts that we need to process during our busy season. You will specifically be working as a Sales Operations Analyst in support of the Revenue organization. You will work on simplifying and streamlining systems and processes to enable the Revenue team to operate efficiently. You will also be performing reporting and analysis using Salesforce.com and Excel that will provide key, actionable insights to sales management.

What you’ll do to be successful 

• Sales Technology Management
  • Work to ensure the integrity and accuracy of the data in Salesforce through ongoing data hygiene tasks as well as manual oversight of the handoff of deals from Revenue to Finance.
  • Provide day-to-day technical support and case management resolution for sales reps and managers.
  • KPIs: resolution time of Salesforce cases; maintaining accurate and timely updates in Salesforce cases

• Data Analysis and Reporting
  • Support ad-hoc analysis and reporting requests from Revenue leadership.
  • Proactively identify opportunities to provide new insights to the Revenue team.
  • KPIs: reporting accuracy; work product format tailored to audience

• Process Optimization
• Propose and develop Salesforce solutions to implement user and process efficiencies and solve business issues.
• Document changes impacting users in order to educate and enable the Revenue team effectively.
• KPIs: suggesting and implementing continuous improvement ideas on an ongoing basis

• Cross-functional Collaboration
• Provide cross-functional support and act as the representative of Sales Ops for initiatives and projects that impact the Revenue org and/or tech stack.
• Build trusted business partner relationships with Revenue managers and reps.
• KPIs: project success in cross-functional initiatives; demonstrating customer-centric lens during problem-solving and workload prioritization

Experience & skills you’ll need

• 3+ years of relevant experience
• Salesforce.com Lightning experience creating reports and dashboards
• Highly proficient in Excel and/or Google Sheets
• Analytical with keen attention to detail
• Experience working on Sales Operations or Revenue Operations team
• Experience supporting a SaaS sales organization
• Experience creating/updating contract templates in tools such as Conga or similar, preferred
• Experience with Outreach administration preferred
• Salesforce Certified Administrator preferred

Core Competencies

• Action Oriented
• Communicates Effectively
• Instills Trust
• Manages Complexity
• Optimizes Work Processes
• Customer Focus
• Tech Savvy

The Details 

• Location: Remote 
• Starting Salary: $81,695 - $99,849

What Jellyvision will give you

Check out our benefits here!

Jellyvision is committed to continuous evolution and to fostering a more diverse and inclusive workplace where everyone is welcomed, valued, and respected. It doesn’t matter your race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, or country of origin...we just want amazing people who are willing to grow along with us.

Although many of us are returning to work out of our HQ in Chicago, with our “Flexible First” philosophy, this position is also eligible for work by a remote employee out of CA, CO, CT, DC, DE, FL, GA, IL, IN, KY, MA, MI, MN, NC, NE, NM, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA or WI.