Polly is a productivity app that captures real-time human input from automated workflows on Slack and Teams that helps measure and improve automated workflows that rely on human input. We are a remotely-based, distributed team located in various parts of the US, Canada and Pakistan. 

Our team is growing and we're looking for a Senior Data Analyst who is curious, inquisitive, and passionate about solving complex business problems. In this  role you will work closely with leadership, growth, and development teams at Polly to design and build KPIs, dashboards, evaluate business impact, and drive exploratory analysis to enable a data-driven culture across the company. You will help create self-serve reporting tools to support the entire team. 

You will:

• Be an integral part of designing and developing a modern data stack that enables metrics, reports, and dashboards to support on-going self-serve, automated, and ad-hoc analyses
• Operationalize data processes: provide the team with ad-hoc analysis, automated dashboards, and self-serve reporting tools so that each team understands the state of the business
• Collaborate with founders, cross-functional stakeholders, and decision-makers to prioritize, design, and fulfill data analytics needs.
• Identify KPIs driving business growth and performance and work closely with the business teams to define them, and guide tracking efforts for ongoing measurement and reporting
• Collaborate with the team to tackle ambiguous analysis projects: ask questions, bring clarity at all stages to problems and priorities, and comfortably flex among tools to answer business questions
• Support Polly’s business intelligence tools: work alongside the development team to design, build, document, and maintain a single source of truth for data 
• Optimize, update, audit, and troubleshoot operational data to support new and existing projects. 
• Promote and drive a self-service data culture by building easy to use dashboards and teaching the business users how to use them.
• Deploy inclusive data quality checks to ensure the high quality of reports and dashboards.
• Communicate progress, risks, and completion of projects to stakeholders.

Ideal Candidate:

• 4+ years experience in BI or Analytics teams, including experience at an early-stage startup where you’ve been tasked with supporting the analytics function and enabling self-serve capabilities using dashboards and reporting tools
• Excellent analytical skills including 3+ years hands-on experience writing, validating, optimizing, and testing MySQL
• Experience working with systems such as Snowflake, AWS Redshift, or Looker
• Experience designing dashboards atop visualization tools such as Tableau or Power BI
• Experience with data pipeline and data management tools such as DBT or Fivetran
• Experience implementing analysis using tools like Jupyter Notebooks is a bonus
• You solve problems through the lens of analytical and logical thinking
• You are an expert with crafting functional and user-friendly dashboards
• You have solid functional knowledge of marketing, sales, and other core business metrics
• You are able to identify and prioritize multiple requirements and manage expectations accordingly
• You are collaborative and excited to add value to the entire data stack, from front-end to back-end as needed

About Polly:

Polly is the leading solution to measure critical workflows in Slack and MS Teams.  Already loved by thousands of companies (including many Fortune 100), Polly empowers every employee to gather real-time insights in a way that’s quick, easy to use, and maximizes participation.  Join us to help define how work is measured and managed in the era of enterprise messaging!