About BentoBox & Our Mission 

The BentoBox Marketing and Commerce Platform delivers a seamless guest experience dedicated to accelerating growth and helping restaurants thrive. BentoBox empowers modern restaurants to build their online presence, diversify revenue, engage with diners, and increase operational efficiency. To do so, the platform includes products such as websites, ordering (online ordering, pre-order & catering, gift cards, merchandise, tickets), events management, and marketing tools. 

Over 8,000 restaurant concepts worldwide rely on BentoBox as their digital front door. BentoBox is trusted and loved by hospitality groups such as José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group and independent restaurants including Emmy Squared, Suerte, and The Meatball Shop. In November 2021, Fiserv, a leading global provider of payments and financial services technology that enables 200,000 restaurants to deliver differentiating experiences, acquired BentoBox. The acquisition will allow BentoBox to support more restaurants than ever before.

About the Role:

We’re looking for a Senior Data Engineer to join our team. This is a unique opportunity to contribute to a cross-functional data practice within a SaaS company that serves the hospitality industry. You’ll play a crucial role in empowering our business to make data informed decisions by surfacing insightful data to internal stakeholders and customers. Our data stack is based on Stitch, Snowflake, dbt, and Looker.

What You’ll Do:

• Design integration and insights architecture from a variety of data sources to power our customer reporting platform.
• Partner with our Product Engineering Team to develop high performance ETL systems for in-application use.
• Contribute to the setup of cross-functional company reporting, dashboards, and analysis based on an in-depth understanding of our business model, product and operational KPIs. 
• Write and maintain SQL code on an ongoing basis to provide insights and check data for accuracy and validity.
• Support various team initiatives on an ad-hoc basis by fielding requests for reports and dashboards, providing advice and insight along with the data.
• Analyze complex data sets, not only looking for trends, but also meaningful edge cases. Clearly communicate findings to leadership and other key stakeholders as needed.
• Establish a best-in-class data practice within the organization by vetting and recommending tools, workflows, and infrastructure. 
• Uphold and promote BentoBox’s core mission, vision, and values

Experience We’re Looking For:

• 5+ years of experience working with large data sets and cross-functional teams to surface actionable insights and inform decisions
• Expert knowledge of SQL and modern data platforms. Experience building, configuring, and managing high-quality data pipelines using tools like Snowflake, dbt, and Looker to enable analysis and visualization
• Confident with end-to-end data workflows including analysis, reporting, and presenting evidence-based conclusions in a compelling way
• Experience developing scalable ETL architectures across a wide variety of data sources
• Proficient in identifying/interpreting trends and anomalies in data, and troubleshooting accordingly
• Experience with at least one other tool or programming language (e.g., Python, R) and an interest in expanding your skillset
• Exceptional verbal and written communication skills, with a knack for communicating your findings to both technical and non-technical stakeholders
• Highly organized and able to manage multiple projects and prioritize competing initiatives

Perks of Joining Us:

We’re building a hybrid workforce, all or most of our roles can be worked remotely, regardless of location, unless specified. 

• Competitive salary
• Comprehensive benefit plans to suit your unique needs 
• 401(k) and Employee Stock Purchase Plans
• Generous time off programs including paid parental leave
• Holistic wellness program
• Employee resource groups
• Professional development, growth and support
• Opportunity to work with a passionate team making a positive impact on the hospitality community

Important Information on BentoBox’s COVID-19 Vaccination Policy

In order to protect our community, BentoBox requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. BentoBox complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.

BentoBox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.