Senior Risk Analyst / Fraud Protection (Blockchain Marketplace) - Contract

Senior Risk Analyst / Fraud Protection (Blockchain Marketplace) - Contract

This job is no longer open
Dapper Labs is at an inflection point in our journey and it might be the perfect time for you to join us. Less than 6 months ago we launched NBA Top Shot on the new Flow blockchain and it is already on track to be the fastest-growing marketplace in history. Over $50 million in sales in the past 30 days – we now need to scale our systems to handle the demand.

We are building out a world-class fraud protection team to safeguard our community as we continue growing this unprecedented peer to peer marketplace. Our priorities are to protect the experience of customers trading on the marketplace at all costs while allowing regulatory-compliant withdrawals as quickly and easily as possible.


The ideal candidate:

Previous experience working against payment fraud and or Anti-Money Laundering (AML) in high-pressure, time-sensitive environments is necessary, ideally serving passionate communities. You'll be ready for the pace of a high-growth startup and excited to put the systems and sweat equity in place to help take us to the next level.

That said titles or years of experience don't matter to us – impact, authenticity, and values alignment do. Your goal will be to help accelerate Dapper's growth as a trusted platform by providing insights and data in order to protect our community and user-base.

We're looking for analysts and hands-on leaders who can help us protect against fraud while ensuring an awesome customer experience – if you think you should lead or be a part of this team, please apply and tell us why.


A little about us:

Dapper Labs is the world’s first blockchain entertainment company. We are the creators of industry leading experiences including CryptoKitties and NBA Top Shot, as well as Dapper Wallet: the simplest way to manage your assets and use the blockchain. In addition, we are the developers behind Flow: a new decentralized blockchain and cryptocurrency developed from the ground up for scalability and ease of use.

We believe in an open digital future: one where people own the assets they pay for and have full transparency into the software they're using. We believe users should have the choice to leave apps without leaving the underlying network, and that the users and developers that constitute a network should benefit directly from the value they're helping create. Crypto, or blockchain, is the technology that enables this future. Blockchains are public computers that anyone can access, everyone can trust, and no-one can block or take down. Currencies and collectibles are only scratching the surface of what's possible.

Dapper Labs' mission is to make the world a more open, empowering, and enjoyable place through consumer adoption of decentralized technologies. Our investors are leading VCs including Fred Wilson (USV), Chris Dixon (Andreessen Horowitz) and David Pakman (Venrock) as well as Samsung and Google Ventures. We also have incredible angel investors including top athletes and artists as well as the founders of Dreamworks, Electronic Arts, Zynga, Reddit, AngelList, and Coinbase, among others.

What we’ll accomplish together:

    • Work cross-functionally to analyze large amounts of behavioural and transaction data to uncover fraudulent behaviour and activity.
    • Identify red flags, suspicious activity, investigate patterns / typologies and work on appropriate solutions.
    • Make time sensitive decisions across a variety of user restrictions (payments, withdrawal of funds, account level access).
    • Work through Sift dashboard (a machine learning tool) and analyze credit card data to determine risk level and make time sensitive decisions (approve and reject transactions).
    • Analyze chargeback data to identify fraud trends and prepares chargeback reports.

Growth opportunity:

    • Improve operational efficiency (reporting, tooling etc.)
    • Work with product to determine better user flows for various procedures (user experience with respect to aml, withdraws, and credit card processing)
    • Convert analytic insights into recommendations for specific fraud projects and initiatives
    • Work with the fraud team to determine user-facing policies and experience (iie. marketplace policy)

What you need:

    • Strong analytical, problem solving, and critical thinking skills
    • Strong time management and proven ability to work with independence and as part of a team
    • Strong understanding of data analysis, modelling, and SQL queries.
    • Deep understanding of fraud prevention and mitigation strategies.
    • Familiarity with fraud process and prevention tools an asset.
    • Familiar with Canadian/US AML regulations and FINTRAC requirements an asset.
    • Minimum two years of proven fraud detection and prevention or equivalent experience.
    • Adaptable to changes in process and practices.
    • Ability to multitask and shift priorities on short notice, including working in a dynamic fast paced tech environment with multiple stakeholders.
    • Experience and or interest in cryptocurrency is also an asset.


More about Dapper Labs:

Dapper team members are humble and curious builders who share a passion to make the world a more open and empowering place through adoption of decentralized systems. Our people are our greatest strength: our diverse crew flourishes in a distributed hierarchy where personal autonomy and professional growth are encouraged. We value our culture above else: regardless of where you came from, what you studied, or who you used to work for, your role here will necessitate both a high level of creativity and strategic thinking on complex issues. Our people are what makes our team special - because of that, we work hard to provide our full-time team members with perks that make their lives better by offering:

 Flexible vacation & work policy - as we accomplish our goals, time off is more than a must. We offer minimum 15 days off per year with no hard limit for our high impact individuals. As a remote-first company, live and work from where it suits you best.
 Diverse opportunities for learning and development - we provide resources for conferences, classes, books, and other opportunities to maintain and expand your skill set and professional growth.
 Fitness reimbursements - stay fit with our reimbursements for health-related benefits like gym memberships, fitness apps, and personal training.
 Top-Line equipment - in addition to receiving a company smartphone of your choice with a paid voice/data plan, every team member receives a generous equipment budget to try new gadgets, tools, and platforms.
○ Flexible parental leave policies - We understand the importance and demands of a growing family. In addition to state, provincial, and federal leave allowances, parents on the team have the flexibility to work from home or take days off when family needs to come first.
 When safe to return to our office, those in Vancouver who choose to do so can fuel up with healthy snacks and coffee, get fit with an onsite gym, recover with onsite RMT/acupuncturist, and meet the many furry friends of our dog-friendly office!

At Dapper Labs we recruit the best and foster an environment that empowers our team. That means a workplace that is diverse, inclusive, and open-minded. We welcome applicants of all backgrounds, regardless of race, colour, religion, sexual orientation, gender identity, national origin, or disability. Don’t sweat it if you don’t have everything listed in the above requirements. Our values include continuous improvement and curiosity. If you have some of these qualities and believe that this is the position that will make you excited to work every day, then we want to hear from you! 
This job is no longer open
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