Description

About us 

Why Norstella?  Norstella unites market-leading companies that all have a shared goal of improving patient access. Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making.

Together, we help our clients:

• Assess the market need and competitive landscape 
• Know precisely which drugs to prioritize in their portfolios
• Find out where the launch difficulties will be—before they are difficulties 
• Track and improve market access post-launch   

By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics.  At Norstella, we don’t just deliver information and insights. We deliver answers you can act on.

The guiding principles for success at Norstella:  

01:  Bold, Passionate, Mission-First   

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients.  Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

02:  Integrity, Truth, Reality  

We make promises that we can keep, and goals that push us to new heights.  Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t.  By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.

03:  Kindness, Empathy, Grace  

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude.  We use this principle across the organization to collaborate and build lines of open communication.

04:  Resilience, Mettle, Perseverance  

We will persevere – even in difficult and challenging situations.  Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

05:  Humility, Gratitude, Learning  

We will be true learners by showing humility and gratitude in our work.  We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.

Job Description  

At Norstella, we pride ourselves on delivering innovative solutions to our clients, and our commercial sales team plays a pivotal role in achieving our business objectives. We are seeking a talented Tableau professional to join our Global Business Intelligence team and contribute to our continued success.

This role is pivotal in managing and optimizing our Tableau environment. You will be responsible for the administration, configuration, maintenance, and support of our Tableau server, ensuring seamless functionality and performance across the organization. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a passion for enhancing data accessibility and visualization.

Responsibilities:

• Manage all aspects of Tableau server environment, including server management, application configuration, security controls, performance tuning and optimization, troubleshooting and support    
• Strong knowledge of Tableau Server architecture and administration, including managing all sites, users, groups, and content on Tableau Server, investigating and resolving Tableau server issues and managing Tableau backup and disaster recovery planning.    
• Strong understanding of data visualization concepts and best practices    
• Advanced ability to integrate and troubleshoot database connectivity    
• Conduct performance tuning and capacity planning to optimize Tableau server resources and enhance user experience.    
• Manage Tableau server/site level content migrations and scheduling, backups, and restoration of Tableau repository.    
• Perform regular monitoring, troubleshooting, and optimization of Tableau Server to ensure high availability and performance.  
• Implement security measures and access controls to safeguard data integrity and compliance with industry standards.  
• Develop and maintain documentation, guidelines, and best practices for Tableau usage and administration.  
• Provide user creation, permissions and provisioning, incident and technical support and training   
• Stay up-to-date on Tableau product updates, new features, and industry best practices to recommend and implement improvements. 
       

Qualifications: 

• Bachelor’s degree in an accredited field or equivalent experience    
• Proven experience as a Tableau Administrator or similar role, managing Tableau Server and associated technologies.    
• Strong understanding of Tableau architecture, deployment methodologies, and best practices.    
• Proficiency in scripting languages (e.g., PowerShell, Python) for automation and customization tasks is a plus.    
• Experience in data visualization concepts and design principles.    
• Excellent analytical and problem-solving abilities with a keen attention to detail.    
• Strong communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.    
• Experience in the designing, building, customizing, and publishing Tableau interactive reports, visualizations, and dashboards    
• Working proficiency with complex data from multiple data sources and building dashboards    
• Demonstrated ability to understand new datasets and data structures    
• Ability to work creatively and analytically in a problem-solving environment    
• Ability to creatively take on new challenges, be proactive and work outside their comfort zone  
• Excellent written and verbal communication skills, including the ability to effectively communicate with non-technical users  
• Ability to work independently, prioritize tasks, and meet tight deadlines in a fast-paced environment    
• Experience with CRM systems (e.g., Salesforce) is a plus  
• Intermediate proficiency in SQL a plus  
• Tableau certifications are a plus    

Join our dynamic team and contribute your expertise to drive the success of our commercial sales operations at Norstella. If you possess a passion for data visualization and storytelling, a strategic mindset, and thrive in a collaborative environment, we look forward to receiving your application.  

Travel:  0-10% 
Location:  Remote

Benefits: 

• Medical and prescription drug benefits
• Health savings accounts or flexible spending accounts
• Dental plans and vision benefits
• Basic life and AD&D Benefits
• 401k retirement plan
• Short- and Long-Term Disability
• Paid parental leave
• Open vacation policy

The expected base salary for this position is $85,000-$95,000 annually. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.  

MMIT is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. MMIT operates a zero tolerance policy to any form of discrimination, abuse or harassment.  

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.