Who We Are:

Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 30 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone.

Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Miami, Malta, Hong Kong, Singapore and Japan. Even though this role is listed in San Francisco, we are remote friendly and believe in you working wherever you work best. 

About the Team: 

Okcoin’s Trading Ops team provides the core backbone to the exchange’s daily operations centered around our markets and institutional trading products. The team helps manage the orderbook and OTC markets on the exchange and that each are operating robustly and efficiently. The team is also responsible for the reporting and supplemental coverage of the institutional side of the business including the solutioning of new web applications, dashboards, and reports to help support the Sales and Business Development teams.  

About the Opportunity: 

The successful candidate will think big about the future of crypto and Okcoin’s role in the current and future ecosystem. You will be interacting directly with institutional clients on the platform and ensure that their needs are met from a trading and reporting perspective. You will possess the ability and willingness to balance customer needs with business priorities and effectively communicate issues to internal teams. You will also be comfortable working with cross-functional teams within the company to complete projects. 

At your core, you’ll thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on-the-fly. You must also have strong prioritization skills and willingness to roll up one's sleeves to get the job done. Most importantly, you’ll drive results and significantly grow the adoption of Okcoin products and features.

Job Responsibilities:

• Monitor the daily trading and settlement activity of clients on the institutional trading desk; perform necessary client outreach related to settlement and trading activity 
• Assist clients with operational issues including onboarding, deposit/withdrawal reconciliation, crediting requests, fee requests, and technical integration questions
• Setup new clients for the OTC desk and other institutional trading products and enable margin monitoring for institutional clients
• Build new and improve existing dashboards for monitoring of client trading, settlement, and PnL activity
• Monitor overall platform liquidity and identify any gaps / issues in our systems
• Assist with company trade outs of risk positions on behalf of customers

What We Look For In You:

• 0-2 years experience working as financial analyst, operations role or something similar
• Familiarity with trading systems or knowledge of the lifecycle of a cryptocurrency trade
• Familiarity with SQL and/or Python
• Familiarity with an analytical/dashboarding tool or software (Grafana, Tableau etc.)
• Familiarity with cryptocurrencies or blockchain technology

Nice to Haves:

• You either are already or are eager to become an expert in the blockchain and cryptocurrency landscape and will understand how speculators, traders, digital asset exchanges, blockchain money services businesses and financial institutions operate. 
• Experience working in a disruptive technology, successfully launching products, ideally, within FinTech, eCommerce, SaaS, AdTech, or Digital Wallet business experience
• Experience in interaction with institutional clients and managing client relationships and expectations
• A fast-learner and willingness to make an impact from day one
• A history (and preference) of being both strategic, analytical and execution-oriented
• Experience working with teams across offices and timezones
• Familiarity with Mandarin a plus

Highlights of Perks and Benefits: 

• Market competitive total compensation package
• Comprehensive insurance package including medical, dental, vision, disability & life insurance (Company pays 100% for employee/80% for dependents)
• 401K with company contribution
• Flexible PTO policy, company paid holidays, and flexible hours
• UberEats Program
• Paid Parental Leave
• Employee Referral Bonus Program paid in BTC
• Company Donation Match
• More surprises when you join!

Okcoin Statement: 

Okcoin is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.