We’re looking for intelligent, driven professionals to join our Client Strategy & Insights team! This team is responsible for setting growth plans for our live accounts, driving client analytics, and delivering recommendations to current and prospective merchants. The ideal candidate will have strong technical and analytical problem solving skills to work with Commercial and Data Engineering on maintaining BI models and reporting infrastructure.

What you'll do

• Define data modeling use cases to enable insights and analytics
• Maintain a solid understanding of our evolving data warehouse
• Maintain Looker Explores and Commercial user permissions
• Collaborate with Data Eng on data model requirements based on new product development; set-up processes to prioritize use cases into data roadmap and standardize data sources
• Collaborate with analysts on new reporting and data model needs
• Develop processes within Commercial to scale usage of BI tools and reports
• Develop and maintain report templates and critical metric calculations as new products roll out
• Own and develop FAQ materials and conduct recurring training on BI best practices

What we look for

• 1 - 3 years work experience in a business intelligence role
• Strong working knowledge of SQL and familiarity with ETL pipelines
• Hands-on experience with Tableau / Looker and data warehouse technologies (Snowflake, Redshift)
• Excellent written and verbal communication and interpersonal skills; able to effectively collaborate with technical and business partners.
• Experience working with multi-functional teams and collaborating with business engineering partners in data management and analytics initiatives.