Curology is creating the next generation of skincare through customized treatment plans and formulas with powerful prescription ingredients for acne and anti-aging. We believe great skin shouldn’t be a luxury, but a fact of life.

Our mission is simple: to make personalized skincare accessible and convenient for all. Awarded one of Inc's Best Workplaces 2019 and 2020 Forbes #8 Startup Company, Curology is a leader in direct-to-consumer ecommerce and has been featured in Vogue, Allure, Harper’s Bazaar, and Business Insider. Curology is creating the next generation of skincare through customized treatment plans and formulas with powerful prescription ingredients for acne and anti-aging. We believe great skin shouldn’t be a luxury, but a fact of life.

As the Transportation Analyst, you will be responsible for delivering a best-in-class customer experience for our customers to receive their packages at the lowest possible cost, across Parcel and LTL. You will be reviewing our data closely and building strategies to optimize and reduce our shipping costs within our 2-3 node network. Your work will directly impact the business via our internal product strategy as well as external negotiations. Given the high expense on the P&L and volume of data for the company, you will be someone who is comfortable working in large datasets and drawing insights from them. You will also work with technical and fulfillment partners to optimize our shipping costs and processes. 

This position reports to our Director of Operations Strategy and will be important in scaling our company’s operation. 

What you'll do:

• Work with Finance to forecast shipping costs for the company
• Analyze & develop a logistics strategy based on changing business needs to optimize outbound parcel and supply chain activities (e.g. cost reduction, service enhancements, strategic partnerships and customer collaborations, continuous improvement opportunities)
• Work directly with carriers in maintaining relationships and solve day-to-day problems alongside the Fulfillment teams
• Identify inefficiencies and opportunities to reduce shipping costs
• Support Fulfillment Teams regarding pick-ups, supplies, and manifests
• Support the Supply Chain team in inventory flowing between locations as needed
• Partner with Technology and Product teams on integration of new carriers and service levels
• Support Customer Success team as carrier performance issues occur
• Broaden our carrier network and service levels offered to create flexibility within the network
• Work collaboratively and foster strong work relationships within the organization including Marketing, Customer Experience, Warehousing & Inventory, Sourcing, and Planning.
• Assist other departments with coordination of shipments
• Develop and review performance through the use of key performance indicators including customer-specific scorecards and carrier-specific scorecards.
• Carrier responsibilities: Approve DHL Invoices, Track invoicing data,Track metrics on performance, shipments, etc , Service Delays,OTD,Zone Distribution,Avg Day of Delivery,Hold regular meetings with DHL to discuss the account,Hold regular meetings with internal Customer Success team to discuss status, Hold QBRs, Serve as POC and coordinate rate increase discussions, CSA discussions, rate negotiations, Communicate DHL closures,  Ad-hoc analysis

What we're looking for:

• 2+ year of experience in transportation at an e-commerce company
• BA/BS college degree required
• Experience in SQL, Tableau and gathering relevant data
• Strong project management, organizational and analytical skills with proven ability to draw strategic decisions from data and systems
• Strong people skills with an ability to work well with internal and external partners
• Comfortable in Microsoft Office and Google Suite
• Working knowledge of ERP/MRP/TMS systems. TMS implementation experience, a plus

Why you’ll love working at Curology:

• Amazing team culture and environment
• Awarded Great Place To Work & Inc.’s Best Workplace
• Competitive salary and stock options
• Unlimited, flexible PTO for exempt employees
• Comprehensive benefits: Medical, dental and vision insurance are covered 90%+ for employees; flexible spending account; 401kPaid maternity and paternity leave
• Free subscription to Curology!

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Our mission is simple: to make personalized skincare accessible and convenient for all. Awarded #3 for 2021 Best Workplaces in the Bay Area and 2021 Forbes #4 Best Startup Employers, Curology is a leader in direct-to-consumer eCommerce and has been featured in Vogue, Allure, Harper’s Bazaar, and Business Insider.

Curology encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions, and ages, as well as veterans and individuals with disabilities. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records Notice to Applicants under the CCPA.