Location: Tempe, AZ with potential for remote USA
This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.
GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. With 20 million customers worldwide, GoDaddy is the place people come to name their idea, build a professional website, attract customers, and handle their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company visit www.GoDaddy.com.
GoDaddy Care & Services Operational Planning & Logistics is hiring a highly innovative Business Analytics Analyst III to manage run the business reporting, with a focus on operational dashboards, operational optimization analysis, and data visualization and reporting.
What you'll get to do...
- Partner with multi-functional teams including Business Analytics, Care Enablement Analytics, Operations, Digital Care, and Learning & Talent to craft and build models to derive insights that improve upon customer experience and increase Guide knowledge, revenue performance, and efficiency.
- Set reporting objectives and apply judgment in exploring opportunities that align to GoDaddy’s business strategy.
- Lead sophisticated analytical initiatives, combining data from different sources to extract meaning, build models/queries, develop reporting and visualizations to drive insights, and find opportunities for action.
- Handle data extractions from multiple data sources and analyze large volumes of data, parse data sets, and build custom data queries
- Build custom data marts that consolidate data from various sources in support of sophisticated statistical work.
- Recommends & sets data standards to improve quality of data and speed to analysis, reporting, and execution in partnership with Care Enablement Analytics.
Your experience should include...
- Bachelor's degree in Business Analytics, Computer Science, Data Science, Applied Mathematics, Predictive Analytics, Statistics or similar field required. Master’s degree preferred.
- 5+ years of experience in designing, building, and maintaining logical data models and data structures associated with relational and non-relational databases, data warehouses, and other data stores including data processing/ETL and querying; experience with SQL, SQL Server, AWS, Hadoop, Hive, Spark, etc.
- Experience with sophisticated data visualization using BI/visualization packages such as Tableau, Business Objects, Qlikview, etc.; Tableau preferred
- Good communication and collaboration with business leaders at every level, including but not limited to senior leaders, business process outsource partners, multi-functional teams, and Guides
We've got your back... Enjoy our many benefits (My Wallet), including paid time off, 401k, equity grants and parental leave. Join one of our employee resource groups (Culture). Continue to have a side hustle, if you have one (we love entrepreneurs, remember?). Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us (https://aboutus.godaddy.net/about-us/overview/default.aspx.)
GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
If you need help completing an application for a position with GoDaddy, please reach out to our Recruiting Team at myrecruiter@godaddy.com.
GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.
Job ID R015733
The anticipated annual salary ranges for select locations are listed below:
- New York - $98500.00 to $123000.00
- Colorado - $84000.00 to $105000.00