Business Intelligence Analyst (US)

Business Intelligence Analyst (US)

This job is no longer open

Ready to challenge yourself to dive deep and think big? Ookla, the company behind Speedtest, Downdetector and many other connectivity tools, is a team of passionate individuals who have turned clever ideas into unique products and a thriving business. Globally, millions of tests are performed every day across the Speedtest ecosystem on the web, desktop and mobile apps, embedded in routers and deployed in thousands of servers. With all that usage comes countless ways to dissect and analyze our data, and plenty of exciting opportunities to optimize our monetization strategy. It also gives us the ability to help make the internet better, faster and more accessible for everyone. If you crave the chance to do your best work in a flexible work environment where we value individuality and fun as much as we value talent, we want to hear from you.

We are looking for a Data Analyst to join our Sales and Account Management team. In this role, you will have the opportunity to dig into the tens of millions Speedtest-related results that are collected every day to develop new and interesting data stories that will be shared internally and with clients. You will work with Sales Directors and Technical Account Managers to find creative ways to show how Ookla data can be leveraged by clients to solve real-world problems. The ideal candidate will have a proven track record of organizing, compiling, and analyzing data, to tell stories both internally and externally. They will be able to work in an extremely fast paced, highly ambiguous, rapidly evolving environment. The ideal candidate must be able to communicate effectively with technical and non-technical people.

Expectations for Success:

  • Partner with the sales team using customer centric data analysis, data visualization, segmentation and predictive modeling methods
  • Research and build reporting and empowerment tools that tell a story to maximize business opportunities with potential and existing customers
  • Support day-to-day ad-hoc analysis from the Sales and Account Management team, providing prompt and efficient resolution to a wide range of business questions
  • Help define and implement a suite of common reports and data views that answer frequent client requests
  • Collaborate with the Data Engineering team to improve and define processes that promote data integrity and reporting functionality

The heading says “requirements” but we’re looking for the right person not the exact list. If your life experience prepares you for similar challenges, we’d like to hear from you.

  • 3-4 years experience as an analyst or BI professional
  • Expertise in SQL (must be able to write your own queries)
  • Expertise in R or Python
  • Strong technical knowledge of mobile networks, how they work, and what the key considerations are in building, optimizing and testing them for mobile operators
  • Experience working with client-facing teams a plus
  • Ability to operate autonomously in an ambiguous environment
  • Self-motivated with a track record of appropriate urgency and follow-through

People come first at Ookla. We offer competitive compensation, flexible schedules, transit passes, on- and off-site happy hours, team activities, lunch on Wednesdays and an office kitchen full of snacks. Our comprehensive benefits package includes 401(k) matching, unlimited paid vacation and sick time, ESPP options, health/dental insurance coverage and a stand-out parental leave. We make sure you have the best hardware, software and tools available for you to do your work, and we provide excellent flexibility for working remotely as time and responsibilities allow. Visit [our Built In Seattle page](https://www.builtinseattle.com/company/ookla) for even more information.

This job is no longer open
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