We are seeking an ambitious and enthusiastic Community Manager to lead the creation and management of our online communities on Discord, Reddit, and Email newsletter. You will be the liaison between the brand and the people who love the brand!
Why this role?
You'll define just how fast we can grow on the internet. We're a young company in an industry that is growing super fast, and you have full ownership of the strategy and execution of our online communities.
You'll have a high level of autonomy and independence. This is a brand new role and is one of our first marketing hires. You will have a lot of responsibility and freedom to unleash your most creative ideas for community building.
Work directly with the largest content creators in the world. You are the first contact point between our platform and the people making content on Instagram, Youtube, Tiktok, and other platforms.
So, what will you do at Makeship as a Community Manager?
Manage our community platforms (Discord, Reddit and Email Newsletter)
Define the most important community KPIs including a high engagement rate and post frequency
Communicate with our creators and our fans (customers) on every platform and provide them a safe space to express themselves
Work with the rest of the team to identify opportunities from the insights you get through community management
Organize online (and in the future, offline) events to create a better sense of community within our brand
Help us crowdsource ideas and feedback from the community for improving our service and choosing our next product catalogues
This might be for you if...
You have 1-2 years of experience managing communities online
You have experience managing a discord community with at least 3,000 members
Bonus: you have experience moderating/managing a subreddit page
You are super quick to respond to messages and follow through on what is going on online
You are a strong operator. You've worked in cross-functional teams in the past and know how to navigate a project with expertise.
You're familiar with reddit lingo and how discord and emails are setup
You have an extremely creative mind - you want to deploy wild ideas and be experimental.
You're hungry for a challenge.
FAQ
What benefits can I expect?
Extended health benefits (dental, vision, etc.)
Any equipment that you need
Full Remote work
Access to tons of resources and support to help you in your role and growth
This job is no longer open
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