At Shelf Engine, our mission is to reduce food waste through automation. We harness the power of AI to provide real-time, intelligent forecasting for food retailers like grocery stores, restaurants, and cafes across the United States. We’re able to drastically reduce the amount of food waste which in turn drives profit for retailers, lowers costs for consumers, and reduces the negative ecological and social impacts of waste.
Shelf Engine is searching for a talented Customer Experience Analyst to join our growing team and report directly to our Head of Operations. In this role, you will work with multiple teams across functions to help support our system growth. The goal is to help Shelf Engine delight each customer by helping them solve their unique challenges. You’ll accomplish this by analyzing and inputting order data to manage our biggest customers and the largest retailers in the grocery and food services spaces. If you shared our passion for eliminating food waste, are obsessed with data, and excel at critical thinking and customer-communication, this may be your dream job.
About Us:
At Shelf Engine, you will join an inclusive team of driven, passionate, and caring people hungry for change in an untapped industry. Our founders are well versed in the food industry and have successfully built product and engineering teams. We’re not only solving complex technical problems at scale but tackling key initiatives with large environmental impacts. We're a tight-knit and passionate team that is determined to disrupt a massive industry and leave behind a positive legacy for generations to come.
Shelf Engine is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.