About Resilia

Resilia is a fast growing, venture backed, mission-driven SaaS startup powering a digital transformation in the nonprofit sector. Our mission is to strengthen nonprofit capacity and help grantors scale impact through data-driven technology solutions. Resilia’s three SaaS-based products help nonprofits achieve tax exempt status, build capacity in pursuit of becoming high performing organizations, while enabling corporations and foundations to support nonprofits beyond grant awards. As a company, Resilia was named 2022 Best Tech Startup in New Orleans, a Rising Star on the 2020 Forbes Cloud 100 list, VentureBeat's Companies to Watch list and Sevetri Wilson, Resilia’s Founder and CEO, has been recognized in Inc Magazine's 100 Women Building America's Most Innovative Companies and Pitchbook's top Black Tech Leaders list. For more information visit resilia.com.

About the Role

As Resilia’s first Data Analyst, you will be the liaison between data and decision makers.

You will enable decision making across the organization by collaborating with Product, Engineering, RevOps, Marketing, and Customer Success to design and manage KPIs. Product performance starts with understanding our users’ behaviors; surfacing insights through funnels, recognizing patterns in signals of behavior across cohorts, and designing experiments will be instrumental in how the Product Team meets their user growth goals and strengthens relationships with our Enterprise partners. You will bring an understanding of SaaS performance metrics in order to support our Marketing and RevOps teams and their revenue goals.

You will empower your stakeholders to make decisions by leveraging our analytics tools and common language, cementing a data-driven culture across all functions of Resilia.

The R&D team at Resilia prides itself in building thoughtful, scalable systems. The models you build and processes you create are no exception. Data Governance is at the forefront of everything we do; we value a consistent source of truth and open transparency with our stakeholders above all else.

You will be a crucial part of Resilia’s growth, impacting all parts of the business. With this will come professional growth and new opportunities as the company continues to grow.

Tech Stack

We do not hire for expertise in any specific technology, but rather for an ability and curiosity to learn and those who keep up to speed with the latest practices and patterns that bring a competitive advantage.

With that in mind, we use a modern data stack to optimize structural efficiency and data governance. We load source data across the backend of our app (Heroku infrastructure), front-end click events, and finance, marketing, and CRM data (Stripe, Facebook, Hubspot) into our cloud data warehouse (Snowflake) using Fivetran and Segment. We build analytics models and schedule transformations in dbt Cloud, and use these models for reporting with our BI tool, Hex. Lastly, we practice CI/CD and treat data & analytics as a product.

Qualifications

• 1-3 years experience in analytics, data, finance, marketing, engineering or business operations/insights
• BI tool experience (Hex, Looker, PowerBI, Tableau, Domo, Mode)
• Expertise in SQL and data modeling best practices
• Familiarity with the modern data and analytics stack (Fivetran, Snowflake, dbt, Segment)
• Familiarity with metrics like LTV, CAC, ARR, ACV, Churn, and PQL
• Experience in scripting or programming languages like Python, etc a plus

About You

• A strong visual organization, attention to detail, and a no-task-too-small mentality
• A desire to use data in creative ways to drive and measure results
• Well-developed communication skills, ability to explain complex problems, and to share and visualize findings with stakeholders in product, marketing, revenue operations, and senior leadership teams
• Action-oriented, entrepreneurial, flexible and comfortable with ambiguity and managing priorities
• Passion, humility, humor, integrity, positive attitude, mission-driven and self-directed
• Committed to supporting a diverse, inclusive, and collaborative work environment

Compensation & Benefits

Why Resilia? Resilia powers the people changing the world.

Resilia is an inclusive and welcoming workplace where our team thrives on collaboration, creativity, innovation, and fun. We are proud to offer competitive salary commensurate with experience and excellent benefits including unlimited PTO, medical, dental, vision and life insurance, a 401k program, mental health support, a healthcare advocate, short-term disability, and commuter benefits, with potential for equity stake in a fast growing company.

Resilia is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.

Market Opportunity

Every year, foundations and corporations award nearly $100 billion in grant deployments in the US alone. Such deployments play a major role in addressing some of society’s biggest challenges, spanning social justice, pandemic response, environmental protection and everything in between. Yet the impact of this funding remains loosely captured, or at worst, untraceable. Additionally, 60 percent of nonprofit professionals say they don’t use data to make decisions and more than one-third of nonprofits say they’re incapable of gathering data on the impact of their programs. Resilia aims to close the funding deployment-impact tracking loop and empower nonprofits through data and capacity building through a combination of technology, analytics, and human capital.

Resilia’s Formation platform empowers brand-new nonprofits to achieve tax exempt status while enabling annual compliance. Our Nonprofit platform provides capacity building support in fundraising, board management, program management and the collection of data. Finally, our Funder program enables funders to strengthen their grantees through on-demand technical assistance while helping them capture and communicate stories of impact.

With a first-to-market solution and a team of builders with extensive startup, nonprofit, and corporate experiences, Resilia is democratizing technology to solve some of the social good sector’s biggest legacy challenges, while re-defining the notion of technology for good.