About Resilia

Resilia is a fast growing, venture backed, mission-driven SaaS startup powering a digital transformation in the nonprofit sector. Our mission is to strengthen nonprofit capacity and help grantors scale impact through data-driven technology solutions. Resilia’s three SaaS-based products help nonprofits achieve tax exempt status, build capacity in pursuit of becoming high performing organizations, while enabling corporations and foundations to support nonprofits beyond grant awards. As a company, Resilia was named 2022 Best Tech Startup in New Orleans, a Rising Star on the 2020 Forbes Cloud 100 list, VentureBeat's Companies to Watch list and Sevetri Wilson, Resilia’s Founder and CEO, has been recognized in Inc Magazine's 100 Women Building America's Most Innovative Companies and Pitchbook's top Black Tech Leaders list. For more information visit resilia.com.

We are open to fully remote candidates who are available for an Eastern Time Zone schedule. This role may require occasional travel, including to Resilia’s New York and New Orleans offices. #LI-REMOTE

Market Opportunity

Every nonprofit is unique and so are their capacity needs. Yet they find it difficult to access capacity building solutions that meet them where they are. Resilia’s mission is to strengthen and uplift nonprofit organizations by elevating their stories, driving advocacy efforts, and prioritizing those that are underserved through long-term capacy building. We serve nonprofits, foundations, corporations, governments, and other grantmakers, centered on trust-based philanthropy principles and meeting changemakers where they are.

Resilia’s three Software-as-a-Services products are designed with a human touch.

• Nonprofit Formation - Empowers brand-new nonprofits to achieve tax exempt status while enabling annual compliance.
• Nonprofit Platform - Provides capacity building support in fundraising, board management, program management and the collection of data.
• Funder Program - Sponsored by grantmakers (foundations, governments, corporations), nonprofits are able to build mission-facing and back office capacity in a manner that best suits them. Resilia’s Funder Program meets nonprofits where they are through a combination of an online platform, 1:1 nonprofit coaching and peer-to-peer learning.

With a first-to-market solution and a team of builders with extensive startup, nonprofit, and corporate experiences, Resilia is well poised to democratize technology in order to solve some of the social good sector’s biggest legacy challenges, while re-defining the notion of technology for good.

About the Role

As Resilia’s first GTM Data Analyst, you will be the liaison between data and decision makers.

You will enable decision making across the organization by collaborating with RevOps, Marketing, Sales, Customer Success, and Engineering to design and manage KPIs. You will bring an understanding of SaaS performance metrics in order to support our Marketing and RevOps teams and their acquisition and revenue goals through marketing channel attribution, ROAS, LTV-to-CAC analysis, optimization, and forecasting. Further, you will work closely with our Sales Enablement team to create funnel analyses and optimize resourcing based on lead scoring. Lastly, through cross-functional collaboration, you will partner with our Customer Success team to build meaningful relationships with our customers.

You will empower your stakeholders to make decisions by leveraging our analytics tools and common language, cementing a data-driven culture across all functions of Resilia.

The R&D team at Resilia prides itself in building thoughtful, scalable systems. The models you build and the processes you create are no exception. Data Governance is at the forefront of everything we do; we value a consistent source of truth and open transparency with our stakeholders above all else.

You will be a crucial part of Resilia’s growth, impacting all parts of the business. With this will come professional growth and new opportunities as the company continues to grow.

Tech Stack

We do not hire for expertise in any specific technology, but rather for an ability and curiosity to learn and those who keep up to speed with the latest practices and patterns that bring a competitive advantage.

With that in mind, we use a modern data stack to optimize structural efficiency and data governance. We load source data across the backend of our app (AWS and EKS infrastructure), front-end click events, and finance, marketing, and CRM data (Stripe, Facebook, Hubspot) into our cloud data warehouse (Snowflake) using Fivetran and Segment. We build analytics models and schedule transformations in dbt Cloud, and use these models for reporting with our BI tool, Preset. Lastly, we practice CI/CD and treat data & analytics as a product.

Qualifications

• 2+ years experience in analytics, data, finance, marketing, engineering or business operations/insights
• BI tool experience (Preset, Looker, PowerBI, Tableau, Domo, Mode)
• Expertise in SQL and data modeling best practices
• Familiarity with the modern data and analytics stack (Fivetran, Snowflake, dbt, Segment)
• Familiarity with metrics like LTV, CAC, ARR, ACV, Churn, and PQL
• Experience in scripting or programming languages like Python a plus

About You

• A strong visual organization, attention to detail, and a no-task-too-small mentality
• A desire to use data in creative ways to drive and measure results
• Well-developed communication skills, ability to explain complex problems, and to share and visualize findings with stakeholders in product, marketing, revenue operations, and senior leadership teams
• Action-oriented, entrepreneurial, flexible and comfortable with ambiguity and managing priorities
• Passion, humility, humor, integrity, positive attitude, mission-driven and self-directed
• Committed to supporting a diverse, inclusive, and collaborative work environment

Compensation & Benefits

Why Resilia? Resilia powers the people changing the world.

Resilia is an inclusive and welcoming workplace where our team thrives on collaboration, creativity, innovation, and fun. We are proud to offer competitive salary commensurate with experience and excellent benefits including unlimited PTO, paid parental leave, medical, dental, vision and life insurance, a 401k program, mental health support, a healthcare advocate, short-term disability, and commuter benefits, with potential for equity stake in a fast growing company.

Resilia is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.