**Please note this position is fully remote**

Position Summary

Data / Fraud Analysts on our Customer Analytics team provide organizations with detailed analysis on how to operationalize NeuroID’s digital behavior solutions. This highly visible role has proven to be critical to the success of our clients and, therefore, company. 

As a member of the Revenue team, you will report to the Director of Customer Analytics and Innovation. You will work closely with our Sales Directors, Sales Engineers, and Customer Success Managers to understand the client’s business operations and needs, run data analysis, and present the analysis findings and associated ROI to both prospects and existing clients.

As a Data Analyst, you will work with big data, build dashboards, and storytell. You will also have the opportunity to inform the product roadmap by supplying voice-of-customer and product feedback to Product, Data Science, and NeuroID’s Head of Operations Strategy.

What You Are Accountable For

• Data literacy - ability to drive insights and link to recommendations and actions
• Build dashboards and data pipelines to streamline analysis workflows
• Partner with Sales Directors, Sales Engineering, and Customer Success teams to execute trial / customer value and progress deals
• Clearly communicate operational execution and associated value of our solutions, demonstrating you have a clear grasp of business value as well as technical knowledge
• Educate our product and data science leaders on customer value
• Exhibit a strong passion for learning our products and markets through in-house and external training
• Promote, maintain and enhance our cultural values of humility, passion, inclusion and leadership

What We Require

• 2+ years of experience in SQL
• 2+ years of experience with programming using R or Python
• 2+ years of experience leading analyses with a track record of business impact
• Financial Services / Fintech / Fraud or Identity sector experience strongly preferred
• Familiarity with javascript, web and/or native app environments, and APIs
• Demonstrates strong ability to communicate technical concepts and implications to business partners
• Excellent storyteller with a high EQ demonstrating active listening resulting in thoughtful questioning and meaningful dialogue to understand our clients needs for success
• Anticipates and prevents problems and roadblocks before they occur
• Must be responsive and dedicated to clients, both internal and external
• Clear sense of ownership and accountability
• Self-starter, capacity to learn at a fast pace
• Passion for technology, innovation, and startups
• College/University Degree in Data Science / Analytics, Computer Science, Information Systems, or Math highly preferred

Life at Neuro-ID:

Neuro-ID is in hyper-growth mode, and the team here has a lot of ambition.  However, what sets us apart from the rest is that the culture at Neuro-ID is truly special. It just might be that once in a lifetime opportunity. And it’s not just the tech, or the market opp, it’s also the people. Our headquarters are nestled in a quiet section of Montana’s Rocky Mountains, but our distributed enterprise (across over 20 states) has the ambition to change the digital world. And we’re doing just that each and every day by up-leveling world class organizations' strategies’ with human digital behavior. We work very hard, we are very focused, and the environment is incredibly dynamic. However, we make time to celebrate and build culture. We believe wholeheartedly that the journey should be memorable, enjoyable, and meaningful, even if it’s not easy.

Benefits

• Medical, Dental and Vision, 401K, FSA/HSA
• Competitive salary and equity package
• Technology is provided to you
• A competitive FTO package (Work/life balance is VERY important to us!)
• Annual all company get together
• Wellness stipend
• Annual education reimbursement

Diversity and Inclusion Statement:

At NeuroID we encourage people from underrepresented backgrounds to apply, particularly people of color, those who identify as LGBTQ+, first generation immigrants, those who were first in their families to attend college, and people who are from marginalized income backgrounds. 

As a proud equal opportunity workplace, NeuroID believes that a diverse team is fundamental to living our core values. The inclusion of diverse perspectives provides new ways of asking questions, fresh approaches to tackling challenges, inspiration to produce better work, and contribute to a greater shared understanding of our community and sense of connection among our staff and to our clients.

We celebrate and embrace our D.E.I.B initiatives and ongoing efforts to create a safe and inclusive workplace.