You will:
- Partner with teams throughout Discord through the full lifecycle of data analytics from ideation and exploratory analysis, to building dashboards and reports, and A/B testing
- Define KPIs and diagnostic metrics that help improve the user experience, encapsulating these measures in clean crisp dashboards that provide the company with timely and actionable information
- Use our amazing infrastructure to quickly and easily build custom data sets to monitor novel product features and processes
- Proactively socialize insights, dashboards, and reports with technical and non-technical audiences, soliciting feedback on where to improve
- Be a champion of A/B testing and help groups throughout the company design, analyze, and interpret A/B tests correctly
- Collaborate with data and engineering teams to design scalable and future-proof instrumentation
You have (not hard qualifications - if you're not sure, please apply!):
- 2+ years experience autonomously translating ambiguous business problems into deep informative insights through hands-on analytics
- 2+ years experience building performant dashboards using Tableau, Looker, or similar software - with proficiency in designing clean crisp visualizations
- Experience writing excellent SQL
- Excellent communication skills, with the ability to translate complicated findings or technical approaches in easy-to-understand ways
- Experience in the design, analysis, and interpretation of A/B tests in a large data environment
- A desire to work with amazing, passionate people who care deeply about solve challenging problems to improve Discord
- Last but not least - a collaborative attitude and a healthy dose of natural curiosity!
Bonus Points:
- Passion for Discord or online communities
- Experience with writing production ETL
- Experience with technical leadership, being the point person for one or more stakeholder groups
- Experience with analytics for social media or international subscription-based online services, including familiarity with concepts such as social graphs, LTV analysis, funnel analysis, etc
- Experience writing performant code in BigQuery SQL
Our Benefits:
- Medical insurance including Health, Dental, Vision)
- 18 paid holidays
- Unlimited sick days
- Parental Leave and fertility benefits
- Supported-employee clubs and Employee Resource Groups
- Commuter Contributions of $270 a month (pretax)
- Daily lunches and unlimited snacks
- Monthly gym and fitness stipend
About Us
Friends, coworkers, gamers, nerds, moms, dads, engineers, designers, marketers, support. Originally, we created Discord to help people come together around games. It's been amazing to watch it grow into what it is today - a place where millions of diverse communities exist and people connect with old friends and new. Diversity and inclusiveness are a critical part of how we get to what's next. We believe that with diversity comes a better product, better decisions, and a better work environment. As we continue to grow, our values keep us dedicated to building a company that is representative of the world we live and play in.
Discord is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.
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