Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service – providing affordable and convenient therapy in 210 countries and over 60 languages across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As a Data Science Intern at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We seriously invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. 

At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

BetterHelp is looking for a Data Science Intern to help us scale and increase our impact. You will use data to drive insight into the product and business. The ideal candidate would have experience with/exposure to analyzing large and complex data sets related to web products. You'll be doing plenty of data wrangling and post-hoc analysis to support product improvements, marketing efficiency, and business decisions.

What will you do?

• Gather insight from an enormous amount of data, partnering with Data Scientists and the product team in finding and testing data-driven ideas for improving our products.
• Collaborate with Data Scientists, the product team, and development team to design effective, statistically rigorous experiments, including simple A/B tests as well as more advanced experiment designs that account for complexities such as network effects.
• Monitor and analyze several product tests with statistical rigor, present the data and insights to the team, and drive product decisions.
• Look at complex problems and come up with testable models and algorithms that have measurable business impact.
• Enjoy great teamwork, have lots of fun, and take pride in building a world-class product that makes a difference in people's lives.

What will you NOT do?

• You will NOT worry about funding. We have startup DNA, but we're fully backed and funded by our parent company, Teladoc Health.
• You will NOT be confined to your "job". We believe in nurturing employees’ interests and passions – even if some of them lie outside of your core responsibilities.
• You will NOT be bogged down by office politics, egos, or bad attitudes. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get burned out. We work hard, but we also believe in maintaining sustainable work/life balance. Seriously.
• You will NOT have to wonder why you’re doing the work you’re doing. Our day-to-day operations translate into people getting the help they need.

Can I work remotely?

Yes. We operate in Pacific Time and candidates in any time zone are welcome to apply.

• Currently enrolled in or recently graduated from a Master’s or PhD program in a quantitative discipline such as Statistics, Math, Economics, Computer Science, Operations Research, or Engineering 
• Deep understanding of statistics, especially as it relates to hypothesis testing and experiment design
• Deep understanding/knowledge of analyzing A/B tests as well as experiments with more advanced statistical methods like difference-in-difference, regression discontinuity, or other methods that deal with network effects or panel data
• Deep understanding/knowledge of building predictive models 
• Experience using tools like R and Python for data analysis
• Experience using SQL
• Excellent communication skills, with the ability to simplify complex topics and communicate technical ideas to non-technical audiences

Bonus (Great to have but not required)

• Experience analyzing large and complex data sets 
• Understanding of two-sided marketplaces
• Experience with D2C, marketplace products
• Experience with BI tools like Tableau and Looker
• Deep understanding/knowledge of causal inference models

This is a remote contract position.

The chance to build something that changes lives – and that people love 

Free BetterHelp accounts for all team members

An awesome community of co-workers

The hourly rate for this position is $40/hr.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.