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Moving is one of the most universally relatable problems. Everyone’s done it -- and everyone knows how frustrating and painful it can be. Updater is solving that pain at scale. We’re a well-funded and growth-focused company that helps over 25% of all households in the US move annually, and we’re growing quickly.

On the Data team, our mission is to use data to improve business outcomes. We partner closely with stakeholders across the company to democratize data-driven decision-making and bring data to bear on Updater’s toughest problems. We play an active role in all major business decisions, and originate impactful initiatives that help build the next-generation moving experience we’re creating for hundreds of millions of Americans!

As the Director of Data, Reporting Platform, you’ll lead the team accountable for the core data exploration, reporting and business performance measurement components of our Data Platform. Great business measurement frameworks are not simple plug-and-play solutions – they require a strategic understanding of the business, an appreciation for data structure and reporting architecture, and deep stakeholder empathy to pull it all together effectively to solve business problems. You’ll be a key member of Data team leadership, steering your team to foster strong cross-functional collaboration while establishing a culture of excellence. Your goal is to lead your team to deliver better business outcomes by enabling the organization to move quickly & efficiently in making data-backed decisions by leveraging the platform your team owns.

Learn more about our Data team

• How we built a scalable data platform architecture with Airflow and dbt (part I and part II)
• Updater Data and Product teams speak at Optimizely user conference about how Data and Product teams can collaborate to maximize experiment velocity
• Podcast on mentoring featuring Updater VP of Data Chris Byington
• Updater partners with National Association of Realtors to provide real-time relocation insights

About the Role

• Lead and grow a world-class Reporting team (currently 1, ideally growing to 5+ within 2 years).
• Collaborate with senior leadership to effectively map the most critical business areas to scalable, durable reporting and business performance measurement frameworks that will be leveraged both internally and externally as a single source of truth for stakeholders of all levels, across all departments.
• Be a senior thought leader at the company, who amplifies business growth by establishing a culture of business performance measurement excellence, and bringing your team’s skills to bear as a critical partner in all aspects of cross-functional decision-making.
• Introduce, expand, and guide novel approaches to data modeling, self-serve reporting & analytics, and tooling to enable more efficient democratization of data across the company.
• Build, evolve, and execute a data education strategy for the company to democratize data-driven decision making by arming all Updateers with the education, guidance, and tools needed to turn data into information and deploy it to maximize their impact.

About You

• Management: Experience managing an Analytics/BI team with a focus on career growth, psychological safety and performance. 
• Humility: You are low-ego, and have a strong sense of empathy. You have an informed point of view, but aren’t afraid to be proven wrong—and are open to trying new tools, techniques and methodologies best to most efficiently and impactfully solve problems
• Strong communication: you’re as comfortable talking with our VP of Partnerships as you are with our Director of API Engineering.
• Comfortable with ambiguity: you’re used to being asked open-ended questions and whittling them down to questions that can be answered by hard data.
• Cross-functional: Experience building process and driving alignment across multiple stakeholders (Product, Engineering, Design, Marketing, Sales, Success, etc.)
• 8+ years experience on a Business Intelligence and/or Analytics team.
• Extensive knowledge of data modeling & modern BI/reporting tools (Looker, Metabase, Superset, etc).
• Practical knowledge of statistics.
• Expert SQL skills.

Bonus Points For

• Experience implementing a data education program.