Director of Revenue Analytics & Insights

Overview

ID.me is the most trusted digital identity network, providing mobile and online identity verification SaaS technology in the U.S. Our mission is to make the world a more trusted place by facilitating transparent, efficient and secure interactions between people and organizations. With over 95M members and counting, we’re just getting started. 

The ID.me Revenue Operations team supports talented sales and marketing teams to eliminate laborious administrative tasks. Processes, systems, and data-driven insights empower revenue teams to efficiently grow through highly targeted sales and demand generation strategies.

We’re looking for a strategic yet hands-on Director of Revenue Analytics & Insights to lead and scale our Sales and Marketing capabilities. This individual will be responsible for building and leading a team that develops insights from data to drive revenue growth and performance. This role will report directly to the VP of Revenue Operations.

Role & Responsibilities

• Build, lead, and develop the talent of a high-performing analytical team that delivers actionable insights for the Sales and Marketing teams
• Ensure high quality insights and create executive summary materials with compelling recommendations tied to business impact for the Sales and Marketing teams
• Frame and structure complex business problems into analyses that need to be delivered to make decisions
• Drive the development of Key Performance Indicators (KPIs) that support executives in making key decisions
• Collaborate with Sales and Marketing leaders to create dashboards and reports to be used in running the business
• Deliver insightful analyses on the sales funnel, from lead generation all the way through deal closing, to increase revenue and provide sales team members with actionable strategies
• Recommend strategies to improve lead generation and sales performance
• Structure effective compensation plans to incentivize sales team performance
• In partnership with Finance, develop pricing strategies that are consistent with go-to-market approaches and drive value for the business
• Lead the creation of an accurate sales forecasting process in partnership with the Finance team
• Use data-driven approaches to create go-to-market strategies for new initiatives and support the execution of the strategies
• Own the lead scoring model and work to consistently improve the quality of the leads delivered to the sales team

Qualifications

• 8+ years experience in revenue operations, sales strategy, management consulting, or similar fields
• BS/BA degree required, with a degree in engineering, mathematics, economics, or related quantitative discipline preferred
• MBA strongly preferred
• Strong project management skills with experience delivering high quality results in tight deadline environments 
• Outstanding written and verbal communications skills and comfort engaging with senior leadership
• Exceptional analytical and problem solving skills, with an ability to develop solutions working with multiple functional teams
• Experience at a fast-paced startup a plus

Note that candidates must be located in the continental U.S.

ID.me Covid Vaccination Requirement

ID.me has a mandatory vaccination requirement where not prohibited by applicable federal or state law.

All current and future employees are required to receive their COVID-19 vaccinations, unless a reasonable accommodation is approved. Employees not in compliance with this policy will be placed on leave and will be terminated if no valid reason for not getting the COVID-19 vaccine is provided.  

Purpose: In accordance with ID.me's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees and their families; our customers and visitors; and the community at large from COVID-19 that may be reduced by vaccinations. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities, as applicable.

Reasonable Accommodation: Current and future employees in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must submit a completed Request for Accommodation form to the human resources department to begin the interactive accommodation process as soon as possible after vaccination deadlines have been announced (September 13th) and an offer of employment has been made. Accommodations will be granted where they do not cause ID.me undue hardship or pose a direct threat to the health and safety of others.

Vision: To be the world's leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates. 

ID.me Core Values: *Don't be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Communicate like a scientist. *Be truthful (even when it's hard). *Reflect ID.me's values in your actions. *Act like an owner.

ID.me Career Site & Culture Deck: https://www.id.me/careers

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

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