Manager of Consumer Analytics

Manager of Consumer Analytics

This job is no longer open

We are looking to hire a Manager of Consumer Analytics to join RVO Health.

We are building an industry leading healthcare platform that will integrate the consumer health journey and help consumers access the right information, care, products, and services at the right time, bringing differentiated value to the lives of millions of people. RVO Health is a new joint venture formed via a partnership between Red Ventures, one of the world’s premier digital and consumer analytics companies, and UnitedHealth Group, one of the largest healthcare providers in the world.

This exciting new role on the Membership & Retention Team will focus on business analytics and data science activities that deliver data-driven, actionable insights to better understand our Consumers and how to market to them. This role will support all LoBs and divisions with an initial focus on our Optum Store business.

What You'll Do:

  • Build creative data science and analytical solutions to solve complex business problems
  • Create data models for marketing and the business that drive customer lifetime value, increase purchase frequency and revenue, and facilitate a deeper understanding of our customers and their behaviors
  • Lead propensity model and persona development and implementations to help in acquisition Marketing efforts
  • Be the consumer data expert, understanding the data sources and touch points across a customer’s journey to support the business as we grow and add solutions, products, and services
  • Use data and analytics to tell compelling stories about our customers and our services using modern BI tools and concise, accurate, timely reporting
  • Be a data-literacy advocate, accelerating data knowledge and utilization across our colleagues and customers
  • Be a team player and advocate, and help create a inclusive, comfortable environment
  • Partner and work effectively with all levels of the organization and stakeholder

What We're Looking For:

  • 3+ yrs of professional experience in a data science and analytics role, working with consumer, retail, and marketing data
  • Domain experience in areas such as consumer analytics, customer acquisition and retention, marketing analytics, and forecasting is highly desirable
  • Proven track record of building models and solutions that generate consumer insights, find patterns, predicts behaviors, and solve business challenges
  • Experience building dashboards and reports, and presenting complex results effectively to all levels of the organization
  • Some level of experience and understand of healthcare data is a plusSome level of experience and understand of healthcare data is a plus

Candidates with specific expertise in any of these areas will be highly preferred:

    • Strong analytical skills and background, and highly skilled data wrangling and modeling skills
    • Proficiency in SQL and languages like Python/R/Scala
    • Proficiency building various AI/ML models, such as segmentation, clustering, propensity, persona, and forecasting
    • Good understanding of data visualization with experience building dashboards in modern BI tools such a Domo/Tableau/Power BI
    • Some experience with marketing analytics and campaign tools such as Adobe, Google, UnicaSome experience with marketing analytics and campaign tools such as Adobe, Google, Unica
    • Ability to own key deliverables and use problem solving to deliver projects on time and iterate when justified by potential, incremental value.
    • Entrepreneur mindset with strong business acumen and capability of coming up with creative ideas to generate value for consumers and business
Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.
      • Starting Salary: $97,000 - $153,000 *Note actual salary is based on geographic location, qualifications and experience
      • Bonus potential
      • Health Insurance Coverage (medical, dental, and vision)
      • Life Insurance
      • Short and Long-Term Disability Insurance
      • Flexible Spending Accounts
      • Paid Time Off
      • Holiday Pay
      • 401(k) with match
      • Employee Assistance Program
      • Paid Parental Bonding Benefit Program

Who We Are:

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. 

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. 

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. 

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.  

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com.

RVO Health Privacy Policy: https://rvohealth.com/legal/privacy

This job is no longer open
Logos/outerjoin logo full

Outer Join is the premier job board for remote jobs in data science, analytics, and engineering.