Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. 

In the Clinical vertical of Availity, our mission is to make clinical data more universally accessible and actionable, resulting in automated workflows that drive a more effective, delightful patient and provider experience. The Clinical Solutions platform facilitates the acquisition of clinical data via trading partners and direct provider connections, real-time normalization and enrichment of data to align to industry standard terminologies and formats and use case-based activation of data to drive downstream consumption and value realization. Customer use cases powered by the Clinical Solutions platform include: HEDIS and quality measurement, risk adjustment, population health analytics, enterprise interoperability and FHIR enablement, claims adjudication, and authorizations. For quality and risk care gap workflows, the platform also enables payer-provider information exchange to streamline gap closure and acquisition of supplemental clinical documentation via Availity’s Essentials Portal. The platform more broadly serves customers across multiple markets, including Payers, HIT vendors, Health Information Exchanges, and Government entities.

The Clinical Data & Insights product team is a team of data experts within the Clinical business impassioned about making clinical data more useful and specifically focused on the extraction of insights about clinical data usability and the clinical workflows that matter most to our payer-provider customer base. This team is motivated to help the industry realize the potential of clinical data by helping customers:

Understand large, complex sets of clinical data. Use clinical data across downstream use cases, including but not limited to quality reporting, risk adjustment suspecting, care gap closure, and population health analytics, to improve outcomes. More effectively communicate with data sources, provider networks, and other healthcare organizations to reduce waste and maximize ROI.

The Clinical Data & Insights product team is responsible for defining the product strategy, roadmap, and success for features within the portfolio. This includes managing market research, roadmap planning, external customer feedback sessions, impact and value measurement, and managing Product Owners. There are a number of critical data analytics and reporting features managed by the Clinical Data & Insights team, including:

Clinical data quality dashboard, which measures the completeness and quality of customer data from various providers and sources. Data extracts, which organize vast amounts of clinical data into consumable formats for downstream HEDIS, risk adjustment, and population health reporting. Operational reporting, which provides internal and external visibility into the performance and impact of our solutions.

The Product Manager, Data Analytics & Reporting will manage across these key features to define a holistic analytics and reporting product strategy that improves internal efficiency and customer value by optimizing current offerings and defining a path to solve new customer problems. The PM will operate cross-functionally, partnering closely with Product leadership, Technology leadership, Marketing and Growth partners, as well as interacting directly with customers to build new features in alignment with market needs. As an analytics leader for the business, the PM will bring expertise in mining large sets of clinical data, best practices to extract insights and deliver those to internal and external customers, and monitor industry perspectives related to value-based care, population health, payer-provider data exchange, AI and ML, and other emerging trends. The PM will help evaluate customer needs and industry opportunities to inform additional use cases and critical solutions for the business.

Sponsorship, in any form, is not available for this position.

Key Projects:

• Define key analytic use cases for the platform and problems to solve

• Help shape analytics and reporting product roadmap to accelerate success and differentiation of the platform

• Lead strategic customer engagements to inform product requirements, capture ROI and ensure value creation

• Support successful adoption of product development life cycle process and manage development against key initiatives and milestones

• Lead cross-team projects to gather input and infuse analytic capabilities across other Availity products

• Manage successful re-platforming and expansion effort for analytic dashboard leveraging BI tool

• Lead efforts to define requirements surrounding application of AI and NLP models to achieve customer use cases

• Serve as a market-facing subject matter expert for your portfolio

Key Responsibilities:

• Strategic Thinking: Develop and refine the product strategy by analyzing market trends, customer needs, and business goals to ensure long-term success and growth.

  • Product Vision & Strategy: Define and communicate a clear product vision that aligns with company objectives, driving the strategy to achieve it through actionable plans.

  • Key Initiatives Roadmap Planning: Create and maintain a strategic product roadmap that outlines key initiatives and milestones, ensuring alignment with business goals and customer needs.

  • Competitive Intelligence & Industry Knowledge: Stay informed about industry trends, emerging technologies, and competitor activities to identify opportunities and threats that influence product direction.

• Leadership: Lead and inspire cross-functional teams by providing clear direction, setting goals, and fostering a culture of innovation, accountability, and collaboration.

  • Cross-team Collaboration: Work closely with engineering, design, marketing, and other departments to ensure cohesive product development and successful delivery of initiatives.

  • PO Team Management: Oversee and mentor the product owners (PO), guiding them in translating product strategy into detailed requirements and ensuring effective execution.

• Execution: Drive the execution of product plans, ensuring timely delivery of features and enhancements while managing resources and constraints effectively.

  • Prioritization & Risk Management: Prioritize product features and initiatives based on business impact, technical feasibility, and customer value, while proactively identifying and mitigating risks.

  • Feature Backlog: Develop and maintain a prioritized feature backlog that aligns with product goals, ensuring a clear and organized pipeline of prioritized work for development teams.

  • Customer Value: Continuously evaluate and enhance the product to maximize customer value, using customer feedback sessions, user analytics, and market research to guide decisions.

  • GTM Enablement: Collaborate with marketing, sales, and customer success teams to develop and execute go-to-market strategies that effectively launch products and features, driving adoption and revenue.

Qualifications:

• Bachelor’s or advanced degree in healthcare, computer science or business

• 7+ years in healthcare Product Management roles with demonstrated experience managing competing cross-functional priorities and process development with Clinical Informatics, Engineering, Sales, Clinical/Regulatory, Finance, and Strategy. Healthcare background is required to be considered for the role.

• Strong technical and product management skills

• Ability to partner with POs and engineering to design features with granular requirements, technical details, and clear value proposition statements

• Experience with BI tools, such as Tableau, Power BI, or related

• Experience with relational data management, ETL, and data intelligence engines

• Experience with AI, LLM, NLP, or related model development

• Experience with AWS and cloud-based feature development

• Experience working with HL7 Clinical Document Architecture Standard (C-CDA) and Fast Healthcare Interoperability Resources (FHIR)

• Strong analytical and quantitative skills; ability to use data-driven analysis to create, monitor, drive decisions, and measure success

• Awareness of cloud infrastructure, SaaS, security and privacy, development and operations, and distributed systems

• Detail-oriented leader with exceptional problem-solving, written, verbal, and presentation skills, and experience managing teams, individuals, process and middleware applications

• Experience with Agile Product Development including the use standard toolsets for product planning and development (e.g. JIRA)

Availity Culture and Benefits: 

• Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!  

• Culture is important to us and there are many ways for you to make your mark here!

• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “Availadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. 

• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!

• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! 

• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. 

• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.

• Interested in furthering your education? We offer education reimbursement!

• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. 

• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next Steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. 

Interview process:

• Recruiter Resume Review

• Manager Resume Review

• Recruiter Video Interview

• Manager Video Interview

• Panel Interview

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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