Product Data Management Specialist

Product Data Management Specialist

About the role:

At Samsara, we are dedicated to enhancing the efficiency, safety, and sustainability of operations worldwide. The Product Data Management Specialist is crucial to our success, ensuring that our product-related data is accurate, consistent, and effectively managed throughout its lifecycle. Your role will support our innovative efforts and contribute to high-quality, cost-effective and responsive operations across Samsara.

This role is open to candidates residing in the US except the San Francisco Bay Area (125 mi. radius from 1 De Haro St, San Francisco) and NYC Metro Area (50 mi. radius from 131 W 55th St, New York)

You should apply if:

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
  • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
  • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
  • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

In this role, you will: 

  • Data capture and entry into enterprise systems including Propel PLM, Salesforce CRM and Netsuite ERP.
  • Maintain accurate product data across internal systems and databases. 
  • Build and maintain product configuration matrix across software, hardware, firmware, product versions and geographies.
  • Conduct regular audits to ensure data consistency and quality, addressing any discrepancies promptly.
  • Oversee the entire lifecycle of product data from initial creation to retirement. 
  • Update changes in product information swiftly to ensure all data remains current and accurate for adjacent systems.
  • Collaborate closely with product managers, engineers, finance and sales operations teams to collect and validate product data. 
  • Act as the primary point of contact for product data queries and issues, ensuring effective communication and resolution.
  • Identify inefficiencies and implement improvements in product data management processes to enhance data quality and operational efficiency.
  • Ensure compliance with industry standards and company policies regarding product data. 
  • Manage the creation and maintenance of comprehensive documentation for product data standards and procedures.
  • Generate detailed reports and conduct analyses on product data to support decision-making and strategy development for product management.
  • Maintain security, compartmentalization and access controls for critical product data.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

  • Bachelor’s degree in Computer Science, Data Management, Information Technology, or related field.
  • 3-5 years of experience in data or configuration management.
  • Demonstrated expertise in using PLM, CRM, and ERP systems.
  • Proficiency with Excel, SQL, and Python.
  • Excellent communication and presentation skills.
  • Ability to work independently and as part of a team.

An ideal candidate also has:

  • Proven ability to work effectively with cross-functional teams, including Operations, R&D, Hardware Engineering, Firmware, Compliance, Tax, Finance, and Sales Operations.
  • Strong analytical skills with a detail-oriented mindset.
  • Excellent problem-solving abilities and capacity to manage multiple projects simultaneously.
  • Strong communication and interpersonal skills.
  • Positive attitude in a rapidly changing environment with ambiguous information.
  • Concise communication skills.
  • Intellectual curiosity with an ability to learn quickly.
  • Passion for technology and operations.
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