Implement revenue management operations, procedures and best practices.
Identify new revenue opportunities.
Optimize and expand distribution partnerships.
Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations
Daily pick-up analysis, strategy adjustments and reporting
Perform competitive benchmark studies and follow market trends
Provide a weekly dynamic forecast of expected results, variances and budget comparisons
Manage and oversee strategy for all 3rd party distribution
Responsible for assessing, analyzing and pricing group business strategies
Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies
Ensure all related systems are configured correctly, validated and working to full capacity
Ensure web site booking process is maintained up-to-date and functional
Regularly check the input and the quality of data (segmentation, denials tracking, etc…) points
Conduct quarterly property performance reviews and develop strategic and tactical action
Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts
Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…)
Prepare an outline for and support the annual revenue budget process
Inspire Hotel’s HODs to further embed a revenue management culture
Reporting
Consistency in providing daily, weekly and monthly reporting.
Using precise and effective language to communicate the most important KPIs and actions.
Consistent use of professional language and style of writing
Communication
Embed a revenue management culture.
Build and maintain strong working relationships with levels of staff and stakeholders
Ensure hotel personnel is fully competent in the use of all systems
Work in liaison with hotel sales and reservations departments as a team
Oversee and audit the standards and operations of the reservations department
Experience & Qualifications
Experience as a Hotel Revenue Management and/or other departments of the hotel is beneficial (e.g reservations and operations will give you helpful background knowledge).
A strong command of both written and spoken English is required;.
Bachelors or Masters Degree in Hotel Management, Tourism or Economic Studies
Highly computer literate with a high-level command of Excel/PowerBI, or other data analysis and billing tools
Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets
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