Narvar is growing! Within the Revenue Operations team, we believe firmly that data should drive all critical GTM decisions for the company.  As part of our team, and in this role, you will have the opportunity to inform business decisions across multiple customer-facing organizations at Narvar through the analyses and insights you generate.  

You are proactive, with the ability to thrive in environments with multiple cross-functional stakeholders with varying priorities.  You can more than hold your own with the day-to-day requests, but your real passion is digging deep, reconciling what you see with the “why”, and surfacing overlooked trends and indicators that could lead to better GTM decisions. 

Day-to-day

• You provide timely quantitative and qualitative insights to Sales, Marketing, and Finance teams. Partner with cross-functional teams to provide ad-hoc and operational reporting, and to enable sound data-driven business decisions.
• On a regular basis, you audit sales & customer success data to ensure integrity in collection and reporting, and identify cause of errors and resolve at source.
• You proactively identify business analytics gaps, and provide recommendations around how to fill those gaps in an automated/scalable way.
• You build out dashboards in SFDC & BI tool (Looker) and onboard business users to provide greater transparency & consistency throughout the organization.
• You work with the head of revenue operations to analyze operational financial results and key performance indicators/metrics on a periodic basis, create executive ready presentations, and understand drivers of business growth, risk, and opportunities.

What we’re looking for

• 5+ years experience in analytics, reporting or insights role such as Sales Ops, BizOps, FP&A, BI, etc.
• Comfort working with business data in multiple environments, from SFDC reports to Excel/Google Sheets to a BI tool.
• Excellent verbal and written communication skills. You can summarize and think “high level”, but aren’t afraid to dig deep into the detail underneath.
• Extreme attention to detail.  If you’re that person who routinely spots that typo on a slide that nobody else does, we want you! If that typo continues to perturb you enough that you introduce yourself to the presenter and have the typo corrected before prime time, we want you even more!
• Understanding of CRM systems (Salesforce) + add-ons such as Steelbrick CPQ.
• Strong desire for, and proven success around, collaboration with cross-functional teams.  
• An “extreme ownership” mindset.  You will find many opportunities to build your brand by tackling analytics projects end to end, and coordinate across multiple teams.  We’re looking for someone who won’t shy away from these opportunities.

About Narvar

We're on a mission to simplify the everyday lives of consumers. We believe post-purchase is a critical phase of the customer journey and that's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with Patagonia, GameStop, Neiman Marcus, Sonos, Nike and 1200+ other brands. Through the pandemic we have pivoted and embraced a fully remote workforce where together we've served over 500 million consumers worldwide, processing over 7 billion orders last year alone within 38 countries and across 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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