As a Revenue Operations Manager at our high-growth biotech startup, you will be a key driver in optimizing revenue generation processes and ensuring seamless alignment between sales, marketing, customer experience, and finance teams. You'll be responsible for streamlining operations, optimizing technology, implementing data-driven strategies, and creating processes to support revenue growth and overall business success.

You are passionate about process, obsessive with technology optimization and data hygiene, and dedicated to gathering stakeholders. You’re hungry to understand cross-functional team needs and build solutions that deliver insights and drive results. You are a brilliant blend of Salesforce admin, HubSpot hero, and data insights wizard. 

Key Responsibilities (What you will be doing):

• Revenue Optimization: Collaborate with cross-functional teams to optimize lead generation, improve conversion rates throughout the marketing and sales funnel, and define & track metrics in support of  revenue retention & growth .
• Revenue Strategy and Planning: Collaborate with leadership to develop revenue strategies, sales forecasting, and financial planning. Provide insights and recommendations to enhance revenue performance and achieve growth targets.
• Data Management and Analysis: Develop and maintain a robust data infrastructure to capture and analyze marketing performance metrics, campaign results, and customer insights. Analyze trends, identify patterns, and provide actionable insights to guide decision-making to support revenue generation.
• Sales and Marketing Alignment: Work with sales, marketing, and customer experience teams to ensure proper lead management, lead-to-customer conversion, customer retention, and overall sales enablement. Implement processes for smooth lead handoff and sales feedback loop.
• Sales Operations Management: Oversee sales operations activities, including sales process optimization,sales tool adoption and consistency & quality of sales reporting metrics. Identify areas for improvement and implement best practices.
• Technology Implementation and Management: Manage and optimize sales, marketing, and revenue-related tools and systems, such as CRM, sales automation, marketing automation, revenue forecasting, and analytics platforms. Ensure data integrity and system integration.
• Marketing Strategy: Contribute to the development and execution of marketing strategies aligned with the company’s overall growth objectives. Help define target audiences, positioning, messaging, and go-to-market plans.
• Budget Management: Assist in developing marketing budgets, tracking expenses, and ensuring efficient allocation of resources to maximize ROI.
• Process Improvement: Identify opportunities for process improvement within marketing and revenue operations, lead nurturing, and revenue-generating activities. Identify and eliminate inefficiencies and bottlenecks. Implement best practices and streamline workflows to enhance efficiency and effectiveness.
• Lead Generation and Nurturing: Work closely with the demand generation team to optimize lead generation efforts. Implement lead scoring models, develop lead nurturing programs, and support the sales team in converting leads into customers.
• Performance Metrics and Reporting: Develop and maintain regular reports and dashboards on key performance metrics, trends, and opportunities related to revenue generation. Present findings to the leadership team to drive data-informed decision-making.

Education and/or Work Experience Requirements (What you need to succeed):

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Salesforce Administrator certification required. Certifications in HubSpot and data analytics tools preferred.
• Strong proficiency in data analysis, data-driven decision-making, and experience using data analytics tools (e.g., Salesforce, Tableau, Power BI).
• Solid understanding of revenue management principles, sales processes, and forecasting.
• Strong proficiency in marketing automation and CRM platforms (HubSpot preferred) and CRM systems (e.g., Salesforce). Familiarity with data analytics tools (e.g., Google Analytics)
• Demonstrated ability to think strategically, identify growth opportunities, and translate insights into actionable marketing plans.
• Demonstrated ability to analyze and interpret marketing data, draw insights, and make data-driven recommendations to improve performance.
• Excellent project management skills with the ability to manage multiple campaigns and initiatives simultaneously.
• Excellent communication and interpersonal skills, with the ability to convey complex concepts effectively to technical and non-technical stakeholders.
• Thrives in a fast-paced startup environment, adaptable to changing priorities, and comfortable taking initiative.

Education and/or Work Experience Bonuses (What will help you succeed):

• Previous experience in a high-growth startup or similar fast-paced environments is highly desired. 
• Familiarity with the biotech industry, understanding regulatory considerations, and knowledge of the target audience and market dynamics is advantageous.
• Experience in multiple Salesforce environments where you have gathered requirements and built solutions that meet the needs of multiple stakeholders. 

Physical Requirements and Special Demands:

• Required standing or sitting for several hours straight at a time.
• Must be able to talk, listen and speak clearly on telephone and video conferencing for several hours each day.
• Comfortable making presentations over video conferencing software several times a month.

The estimated salary for this position is $125,000 to $165,000 depending on prior work experience. This range represents the low and high end of the anticipated base salary range for this position.

The actual base salary will depend on numerous factors such as: total experience, applicable knowledge and relevant skills. Final salary will be commensurate with the candidate’s leveling upon offer.

Free medical, dental, and vision insurance for employees and their families, including a $0 deductible medical plan. We want our employees to manage their health and that of their families without worrying about high premiums or deductibles.

Unlimited PTO with 3 week minimum. Whether it's playing MTG or D&D, singing on stage, camping, raising chickens, or anything else that inspires, we want our employees to unplug and explore their passions.

12 weeks parental leave at 100% pay. We love Biobabies and know that bonding with a new child is a critical need for employees and Biobabies alike.

3% Biobot 401k contribution. Regardless of whether our employees contribute, we contribute 3% of salaries into participating employees' 401k accounts because we want to support their long-term financial goals.

$500 home office stipend for remote employees; free parking + commuter benefits and free meals for lab employees. Onsite or at home, we ensure our employees' workspace is set up for success.

At Biobot, we are working together to build a team environment in which everyone can thrive and is proud to belong. We are an equal opportunity employer and our goal is to be a diverse team that is representative, at all job levels, of the society we live in. We encourage applications from candidates of all identities and backgrounds, including those who are traditionally underrepresented in technology startups.

Our mission is to transform wastewater infrastructure into public health observatories. 

Named as one of Fast Company’s most innovative companies in the world in 2021, Biobot Analytics is a wastewater epidemiology company and uses technology developed at MIT to measure biomarkers in sewage to better understand population health in cities. We first launched an opioid product to support government and public health officials in responding to the opioid epidemic, and in 2020 launched a Covid19 product to estimate the scope and trend of the outbreak in communities. We have operated in almost 500 communities across 43 U.S. states, generating Covid19 case estimates for over 13% of the U.S. population.

Battling the opioid epidemic and now the Covid19 pandemic is just the beginning - we’re transforming sewage into a data asset and building a public health database. Eventually, Biobot data will be an early warning system for disease outbreaks, a map of nutrition disparities, and more. Headquartered in the Boston area with an office in NYC, we aim to create the bedrock of human health infrastructure and smart cities in countries across all six continents.

Please note that we are unable to sponsor work visas at this time.

 

www.biobot.io