We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work.

Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.

Cruise's Ridehail Business Unit (RBU) The RBU is responsible for delivering a profitable and scalable ridehail service that customers love and use repeatedly. The RBU sets the direction on the growth and reliability of the ridehail business and works highly cross-functionally to expand and enhance the Cruise ridehail service and strengthen our relationship with customers.

About the Role We are looking for a Senior Analyst to help manage Cruise’s rapidly growing autonomous ridehail marketplaces. You will interface closely with Product, Local Market Operations, and Data Science to drive efficient supply/demand balance as measured by metrics like Ride Request Conversion and Wait Times, and Completion Rate. This role deeply understands the relationship between fleet supply, fleet utilization, user growth, and user engagement, and generates practical insights to enable sustained growth of each. You will conduct in-depth analysis to inform our competitive pricing strategy and work across teams to define the optimal fleet deployment schedule based on actual and forecasted demand patterns. The ideal candidate has a strong analytics background, a passion for using data to achieve results, and is comfortable with ambiguity.

What you’ll be doing:

• Help develop and execute against an ambitious roadmap of market expansion, fleet scaling, trip growth, and revenue targets

• Design and develop models, analyses, and dashboards using large data sets of information about our performance in market to report and improve the health of the Cruise ridehail business

• Work with technical partners to design and implement experiments that optimize core marketplace systems like pricing algorithms, dispatch logic, and vehicle positioning

• Generate data-driven insights to inform Cruise’s high-level approach to competitive pricing as well as the tactical nuances of price elasticity, discounts, and promotions.

• Partner with local teams and collaborators to launch new markets. Own process improvements and pivot accordingly to meet business needs.

• Help inform Data Science and Data Engineering roadmaps and the development of our ridehail data warehouse

• Lead the creation, monitoring and execution of business processes and operational playbooks

What you must have:

• 4+ years in operations, strategy, business consulting, or similar analytical role at a technology company.

• SQL proficiency and considerable experience with data visualization tools. Comfort independently learning new data tables and writing/validating complex queries of your own design.

• Excellent communications skills and an ability to drive storytelling and presentation up to C-level internal audiences across functions.

• Exceptional project and stakeholder management skills, ability to plan and execute with minimal guidance

• Bachelor's degree or proven experience

Bonus Points:

• Previous experience in ridehail or other marketplace/on-demand businesses

• Proficiency with Python and other Data Science/Engineering tools, workflows, and analysis methods

The salary range for this position is $125,900 - 185,000. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, restricted stock units, and benefits. These ranges are subject to change.

Why Cruise?

• Our benefits are here to support the whole you:

• Competitive salary and benefits 
• 401(k) Cruise matching program 
• Medical / dental / vision, AD+D and Life
• One Medical membership
• Subsidized mental health benefits
• Flexible vacation and company paid holidays
• Healthy meals and snacks provided for non-remote employees
• Paid parental, jury duty, bereavement, family care, and medical leave
• Fertility Benefits
• Dependent Care Flexible Spending Account, subsidized by Cruise
• Flexible Spending Account 
• Monthly wellness stipend
• Pre-tax Commuter Benefit Plan for non-remote employees
• CruiseFlex, a working policy for US-Based Cruisers, lets you and your manager find the working style that’s best for you, whether it’s primarily in-person, primarily at home, or a combination of home and in-office time. - learn more about CruiseFlex here

• We’re Integrated

• Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.

• We’re Funded

• GM, Honda, Microsoft, T. Rowe Price, and Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed.

• We’re Independent

• We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it.

• We’re Vested

• You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. We offer a new kind of equity program called Recurring Liquidity Opportunity (RLO), which combines IPO-like liquidity with the stability of remaining private - learn more about RLO here

Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws.

Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com.

We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives.

Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.