The Position:

We don’t believe in black magic or divine intervention that graces a few lucky entrepreneurs.  We do, however, believe in leveraging structured, rigorous thinking and quick, nimble iteration to create products that customers love.

As a Senior Business Analyst -- you will own the data governance process from end to end. There are a several values and analytical questions that guide the team’s thinking:

1. Metric Design - Are the metrics we’re looking at a good reflection of what the business cares about?

2. Accuracy - Are the chosen metrics calculated accurately?

3. Completion - Are all major topics and areas of the business covered by the suite of dashboards?

4. Reliability - Are dashboards always up to date?

5. Organization - Do users know where to go to find the canonical answer about any arbitrary high-level topic?

6. Distribution - Are dashboards delivered on some reasonable cadence to the right stakeholders?

7. Segmentation - Does each dashboard allow filtering and measuring by the most critical dimensions?

8. Usability - Do users understand how to read the dashboards & use the tools available?

9. Beauty - Is it a joy to look at and use these tools?

To answer these questions, we work closely with business teams to develop a suite of metrics, exploratory analyses, tools, and dashboards; all supported by robust data pipelines that scale with the needs of the business.

Reports to: Analytics Manager, Data Visualization

What you'll be doing.

• Works collaboratively with stakeholders across the organization to establish a foundation of data requirements to support analytic capabilities
• Develops data governance framework to empower users and build trust in the data 
• Defines and owns metrics that capture the spirit of business objectives as closely as possible
• Works with engineers and other analysts to maintain the consistency and reliability of the data warehouse
• Monitors data quality and makes recommendations for areas of improvement
• Evangelizes data governance best practices companywide

Who we're looking for.

• 3+ years of data management experience  (master data, metadata, data architecture, data governance, data quality, data modeling)
• 1+ year(s) Data Governance experience
• Experience gathering requirements and talking to users
• Demonstrable experience teaching or explaining technical results or concepts to less technical audiences
• Experience with data governance and data quality tools
• Strong attention to detail, coupled with a deep bias to action and a healthy dose of pragmatism
• Familiarity with data modeling concepts & common development patterns
• Proven ability to execute on projects quickly; get things done mentality
• Unabashed question asker; willing to learn anything needed to get things done