About The Role

The Senior Business Analyst will play an integral role in the design, monitoring, and ongoing optimization of our marketplace. The ideal candidate will pair a business mindset & strong problem-solving skills with the ability to design and execute rigorous data analyses. He/she should have natural intellectual curiosity and the desire to dig into complex data analyses to answer important business questions. This role will touch on many different aspects of the business, including data, finance, operations, and risk, and will require regular communication with a wide variety of stakeholders.

Responsibilities

• Define metrics to evaluate & optimize marketplace performance. 
• Devise, build, and maintain dashboards & reports that can be used across functions to monitor key metrics. 
• Analyze the results of AB tests and other experiments to inform product & engineering decisions
• Identify where detailed data analyses can be helpful in understanding performance trends, answering real-time business questions, and identifying risks & opportunities.
• Design and execute detailed data analyses (either self-directed or when requested by other team members); synthesize and communicate findings and recommendations to key stakeholders. 
• Size the operational and financial impact of competing strategic opportunities, and provide guidance to team members on the highest impact opportunities for the business.
• Empower team members to independently answer data questions by building high-quality, accessible datasets and training the team to use them. 
• [Potential additional responsibilities, based on level of seniority and experience]: Support FP&A activities, which may include monthly/annual review of financial performance vs. forecast/budget, help maintaining budgets and forecasts, and periodic deep-dives into individual cost and revenue line items 

Requirements

• 4+ years quantitative analytics experience
• Bachelor/Master’s degree in math, analytics, finance, or other quantitative discipline 
• Strong proficiency in SQL  
• Strong proficiency in data visualization tools (e.g., Looker, Tableau)
• Demonstrated ability to build dashboards to track & analyze metrics and KPIs
• Ability to identify critical business problems and create analytical/modeling solutions
• Background in statistics and experimentation or acquired knowledge in this area
• Ability to translate complex findings and results into a compelling narrative and communicate  to cross-functional partners of varying technical levels

Bonus Skills

• Strong interpersonal and communication skills, with the ability to work effectively with various departments 
• Ability to handle multiple projects from scoping to execution
• Ability to identify where analysis can be helpful for driving impactful business decisions vs. where analysis is an inefficient use of limited team resources
• Ability to work with disparate data to contextualize opportunities and their impacts
• Excellent attention to detail
• Adapts well to a fast-paced working environment
• Professional, positive, and approachable attitude
• Some FP&A experience helpful, but not required
• Some experience with routing software and delivery optimization problems helpful, but not required

About Taskrabbit

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. Acquired by IKEA Group - the world’s largest furniture retailer - in 2017

At Taskrabbit, we want to make your neighborhood a little more familiar. Whether it’s a handyman (or woman!), a housecleaner, moving help or delivery person, we’re imagining a world where everyone will have a go-to team to make everyday life easier. As a company we celebrate innovation, inclusion and hard work. 

As a pioneer of the sharing economy, Taskrabbit was founded on the premise of neighbors helping neighbors. Since then, our network has grown to eight countries and 75+ cities, yet our core mission of creating a better everyday life for everyday people has remained the same.

Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

We are a group of mission-minded people. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially-minded and data-driven people who also have a passion for helping people do what they love - and have a ton of fun while they’re at it.

You’ll love working here because:

• Taskrabbit is a remote first company. We recognize that talented people live all over the world.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
• The Values. 
• Care Deeply. We take time to be present and partner with our team and communities. 
• Level Up. We navigate through ambiguity and go the extra mile.
• Be A Better Neighbor. We build a diverse and sustainable community and encourage all voices.
• Lead The Future Together. We value entrepreneurship and are inspire by action.
  
  
• The diverse culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average
• The perks. Taskrabbit offers employee-paid medical, dental, vision, 401k match with immediate vesting, generous and flexible time off with 2 closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health stipends, and more. 

Equal Opportunity Employer:

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.