About Mynd:

Mynd is a tech-enabled real estate company serving the $85B+ property management and real estate investment market. In the past few years, consumers have gained access to free stock trades, greater transparency in the mortgage market, and apps that make managing their money more convenient. Yet real estate investment, the most powerful tool for building generational wealth, has largely been the purview of wealthier individuals and professional money managers.

Mynd is determined to overhaul that paradigm.

At Mynd, we’re on a mission to democratize access to happy homes and sustainable investments by making the purchase of single-family residential real estate as effortless as other types of investments. Investing in real estate can be intimidating, especially for first-time buyers. Moreover, many potential investors don’t want to buy real estate in their geographic area, or have been priced out of competitive big city housing markets.

With operations in 25 markets across the U.S. and real-time insights via our platform, we remove the time, communication, and geographic barriers traditionally associated with buying real estate. Investors can now find, purchase, lease, manage, and sell single-family rental properties 100 percent remotely.

Mynd is Best Places to Work certified, a Built In SF Best Places to Work 2022 winner, and was named the #1 fastest-growing East Bay company by the San Francisco Business Times in 2021. We’ve attracted talent from Starwood Waypoint Homes, The New York Times, McKinsey, BCG, Compass, Better, One Medical, Zillow, Upwork, WeWork, and Facebook. We’re backed by top VCs, including Lightspeed, Canaan, Jackson Square, and QED, and recently announced a $5 billion deal with Invesco Real Estate that will make us the largest buyer of single-family rental homes in the country.

Join us!

About the role:

Mynd is looking to hire an analytical, entrepreneurial, and experienced Sr. Business Operations Analyst to join Mynd Investment Management. This role will leverage data to inform the business and make meaningful recommendations that drive us towards goals. Ideal candidates are results-driven, demonstrate a high level of attention to detail and are strategic analytical problem solvers. The Sr. Business Operations Analyst will not shy away from complex data and will understand not only the mechanics behind obtaining the data, but how it is used by operators to make strategic decisions on a daily basis. This role will bridge Asset Management, Acquisitions and Property Management, while being the connective tissue to data teams. 

Responsibilities:  

• Facilitate the scoping and buildout of reporting and modeling needs including but not limited to owner facing reporting, Revenue Management modeling and operator data and reporting needs. Lead and obtain support and commitment from business owners and various teams, own from requirements through execution
• Partner with data teams including analysts and engineers to  be the connective tissue between data and the business. Clearly articulate data needs, where data may be missing, and describe in technical detail data requirements to enable the buildout of new data models from both existing and new data sources
• Champion from ideation to MVP to maintenance. Understand the data, know the formulas behind calculations, intimately understand the nuances behind data giving operators the confidence to trust the data
• Lead strategic planning exercises with functional leaders to understand needs, success metrics, areas for decreased task time with increased data visibility, and prioritization frameworks
• Create mechanisms to track financial targets and monitor operational performance (critical metrics, SLAs and KPIs that can be used in rhythm of the business activities). Develop dashboards, processes, and/or tools to diagnose root-cause, shed light on historical trends and patterns, and provide pacing against monthly and quarterly targets
• Improve management decision-making by delivering data-driven recommendations that are aligned with organizational strategy and quarterly goals
• Steer and support critically important projects, such as business process improvement, time studies, cost containment initiatives, derived from deep understanding of reporting and trends within data.
• Perform data analysis and validation for creation of business and operational reporting. Tailor the story to specific audiences, collaborate with several highly skilled teams, join multiple data sources, and deliver a solution fit for today, intended for tomorrow.

Who you are:

• History of strong cross-functional relationships, particularly with operational and data teams
• Ability to interpret, draw insights, and formulate recommendations from large data sets
• Experienced and analytical team player
• Excellent organizational, time management, problem solving and follow-up skills
• Excellent quantitative skills
• Extreme attention to detail and high degree of ownership
• Ability to establish and maintain trust and strong working relationships with business partners
• Excellent written and verbal communication skills
• Bias toward action; self-driven and intrinsically motivated with ability to prioritize and meet deadlines
• High degree of comfort with change, technology and ambiguity
• Experience working in a high-tempo, high-growth, team-oriented organization

Qualifications:

• Bachelor’s Degree required
• SQL, Excel and experience with data visualization tools/software
• 5+ years of analytical experience
• Strong mathematical aptitude
• The ability to multitask and meet deadlines

Being authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Covid-19:

Mynd is closely following the 2019 Novel Coronavirus Disease (COVID-19) and implementing processes that promote the safety of our employees, candidates, owners, residents and communities.  The health and safety of our employees and contractors around the world continues to be our top priority as we face the challenges associated with COVID-19.  Leaders across Mynd meet regularly to consider the evolving situation and are doing all we can to keep our teams healthy.

At Mynd, we offer a robust, competitive & unique benefits package:

• Unlimited time off
• Paid Parental Leave
• Cash to purchase your own investment property through our “Project Investor Myndset” program
• 401k + Match
• Wellness, home office, and cell phone subsidies
• Volunteer time off
• Robust health, dental, vision insurance, and more
• Sabbatical program

At Mynd, we encourage all of our team members to: 

• Be Myndful
• Always Be Entrepreneurial 
• Earn Trust
• Play Team First
• Be an ‘A’ Player
• Think Like An Investor 

As part of our dedication to diversity, Mynd is an Equal Opportunity Employer. Individuals seeking employment at Mynd are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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